Service Tech

TENNESSEE TRACTOR LLC•Martin, TN

3d•Onsite

About The Position

Performs diagnostics, service repairs, and maintenance work on customer- and/or dealer-owned agricultural equipment. The role may require direction or guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians. This position has no primary supervisory responsibilities. The Service Tech performs diagnostics and repairs on agricultural equipment and established Ag Management Solutions (AMS) products; participates in required training; maintains knowledge of John Deere and competitive products; and maintains vehicles, inventory, tools, equipment, and a clean work area. The employee follows safety rules, completes required reports and forms, accounts for time and materials, and performs other duties as assigned. The position is located in Martin, Tennessee, with a day shift and travel of up to 10%. Work involves frequent exposure to electrical shock risks, moving mechanical parts, fumes or airborne particles, and vibration. The work environment is usually loud. Physical demands include regularly lifting or moving up to 50 pounds and occasionally up to 100 pounds, along with standing, walking, climbing, balancing, stooping, kneeling, crouching, crawling, and other activities described in the posting.

Requirements

At least 1 year of experience performing service repairs.
Ability to perform basic repairs and required maintenance using special tools and equipment while following Technical Manual procedures.
Proficient knowledge of mechanical, electrical, and hydraulic systems used to repair agricultural and turf equipment.
Ability to use Service Advisor and basic computer functions.
Ability to operate vehicles and equipment used for diagnostic purposes.
Proficient oral and written communication skills.
High school diploma or equivalent experience required.
Valid driver’s license required.

Nice To Haves

Basic Service Technician certification preferred.
Associate degree preferred.
Forklift license preferred.

Responsibilities

Perform diagnostics and repairs on agricultural equipment and established Ag Management Solutions (AMS) products.
Participate in training programs required to develop skills and knowledge.
Maintain current knowledge of John Deere and competitive products.
Maintain the condition of vehicles, inventory, tools, and equipment.
Keep the work area clean and perform work neatly and orderly.
Follow safety rules and regulations while performing work assignments.
Complete reports and forms required for work assignments.
Account for all time on a time card and materials used in assigned duties.
Perform other duties as assigned.