Service Tech/Sr. Service Tech
About The Position
This hands-on field role addresses a range of technical challenges, including meter repairs, troubleshooting service issues, and assisting customers with utility needs. The employee represents the organization in the field, builds positive customer relationships, solves problems, and helps ensure safe, dependable service. The successful candidate must live within 30 minutes of the Albuquerque Gas Service Center. The position is open to internal and external applicants and closes Sunday, October 25, 2026. Pay is $51,156–$63,945 for Service Tech and $63,848–$79,810 for Senior Service Tech, depending on skills, experience, and education. These ranges include base pay and supplemental pay administered under NMGC’s Supplemental Pay Policy. The work takes place in a field environment and may involve various job sites, out-of-town or remote locations for extended periods. Overtime, on-call work, rotational standby duty, and emergency response may be required. The role involves use of personal protective equipment and exposure to outdoor weather, fumes or airborne particles, toxic or caustic chemicals, and natural gas emergencies.
Requirements
- High school diploma or GED.
- Service Tech: 0–4 years of related experience and ability to obtain a Journeyman’s Gasfitter’s License (JGL) within 2.5 years.
- Senior Service Tech: 4 years of direct experience and a Journeyman Gas Fitter’s License (JGL).
- Valid driver’s license.
- Depending on position and/or geographic location, ability to obtain and maintain a New Mexico Commercial Driver’s License (CDL).
- Must live within 30 minutes of the Albuquerque Gas Service Center.
- Ability to work overtime and/or on-call, and handle rotational standby duty or emergency response as needed.
- Ability to work at various job sites, out of town, and/or remote locations for extended periods.
- Ability to perform field functions using required personal protective equipment.
- Must occasionally lift and/or move up to 50 pounds.
Nice To Haves
- Journeyman’s Gasfitter’s License (JGL).
- Plumbing and/or HVAC experience.
Responsibilities
- Complete meter orders, including connects, disconnects, meter sets, and meter exchanges, safely and promptly.
- May investigate and respond to gas emergency orders and requests, such as blowing gas lines, in accordance with company emergency and safety guidelines.
- Prepare and complete required reports accurately and on time, including damage reports, odorant test reports, and related system reports.
- Collaborate and consult with individuals and groups to ensure work assignments are completed safely and on time.
- May monitor warehousing of supplies and related materials as assigned.
- Senior Service Tech performs entry-level duties plus additional responsibilities; additional responsibilities are not specified.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
