Service Tech/Sr. Service Tech

TECO Energy • Albuquerque, NM

9d

About The Position

The Service Tech/Senior Service Tech works in the field to complete meter repairs and orders, troubleshoot service issues, respond to certain gas emergencies, and support customers with utility needs. The role involves building positive customer relationships and helping provide safe, dependable service to the communities served. The successful candidate must live within 30 minutes of the Albuquerque Gas Service Center.

The Service Tech pay range is $51,156 to $63,945, including 5% supplemental pay. The Senior Service Tech pay range is $63,848 to $79,810, including 15% supplemental pay. Pay is dependent upon the successful candidate’s skills, experience, and education. Supplemental pay is administered in accordance with NMGC’s Supplemental Pay Policy.

The position works in a field environment and may involve assignments at various job sites, out of town, or at remote locations for extended periods. Overtime, on-call work, rotational standby duty, and emergency response may be required.

Requirements

• High school diploma or GED.
• Service Tech: 0–4 years of related experience and ability to obtain a Journeyman’s Gasfitter’s License (JGL) within 2.5 years.
• Senior Service Tech: 4 years of direct experience and a Journeyman Gas Fitter’s License (JGL).
• Valid driver’s license.
• Depending on position and/or geographic location, ability to obtain and maintain a New Mexico Commercial Driver’s License (CDL).
• Must live within 30 minutes of the Albuquerque Gas Service Center.
• Ability to work overtime and/or on call and handle rotational standby duty or emergency response as needed.
• Ability to work at various job sites, out of town, and/or remote locations for extended periods.
• Ability to wear required personal protective equipment while performing field functions.
• Frequent standing and/or walking for up to two-thirds of the time, and sitting for up to one-third of the time.
• Ability to occasionally lift and/or move up to 50 pounds.
• Ability to work from elevated positions, such as ladders and rooftops.
• Ability to work in exposure to outside weather conditions, fumes or airborne particles, toxic or caustic chemicals, and natural gas emergencies and situations.

Nice To Haves

• Journeyman Gas Fitter’s License (JGL).
• Plumbing and/or HVAC experience.

Responsibilities

• Complete meter orders, including connects, disconnects, meter sets, and meter exchanges, in a timely and safe manner.
• May investigate and respond to gas emergency orders and requests, such as blowing gas lines, in compliance with company emergency and safety guidelines.
• Prepare and complete required reports accurately and promptly, such as damage reports, odorant test reports, and related system reports.
• Collaborate and consult with individuals and groups to ensure work assignments are completed safely and on time.
• May monitor warehousing of supplies and related materials as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED