Service Tech Trainee

SPATCO • Memphis, TN

5d

About The Position

This entry-level position provides training to help advance a technician’s career. The trainee will be trained and certified to perform routine maintenance and troubleshoot customers’ equipment. Training sessions may take place outside the trainee’s local area; the company pays for training, lodging, and meals. Hours may vary, with at least 40 hours of work per week and overtime. Most calls are completed during the day shift. After training, the technician joins an on-call rotation.

The role involves completing petroleum service calls at locations such as retail gas stations, commercial sites, hospitals, travel stops, and government facilities. Work includes troubleshooting and repairing fuel dispensers and point-of-sale systems, installing and testing equipment, and performing repairs and preventive maintenance on fueling systems. The technician also completes service paperwork and communicates with dispatchers, managers, and customers.

Requirements

• High school diploma or GED.
• Valid state-issued driver’s license and good driving record.
• Ability to work outdoors in all types of weather.
• Must pass a drug screen and background check.
• Daily local travel.
• Ability to lift 50–75 pounds.

Responsibilities

• Complete petroleum service calls for customers at retail gas stations, commercial locations, hospitals, travel stops, and government facilities.
• Complete service call paperwork after each call.
• Communicate with the service dispatcher and manager.
• Explain technical issues to customers in a non-technical manner.
• Troubleshoot and repair gasoline dispensing units, including Gilbarco, Dresser Wayne, Gasboy, and Bennett equipment.
• Troubleshoot and repair point-of-sale systems, including VeriFone, Gilbarco, and NCR systems.
• Install, program, and test new petroleum equipment.
• Perform scheduled repairs and preventive maintenance on fueling systems.
• Analyze electrical and mechanical problems and make repairs as required.
• Attend training sessions, which may be outside the area where the employee lives.
• Participate in an on-call rotation after training.

Benefits

• Company-paid training, lodging, and meals for training sessions.
• Paid holidays.
• Paid vacation and sick time, with up to four weeks of vacation based on tenure.
• 401(k) match.
• Health, dental, and vision insurance, as well as supplemental coverages.
• Company-paid life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED