Service Support
About The Position
Topgolf is hiring Service Support Playmakers to help create a fun, welcoming experience for Players and fellow team members. This hourly role is suited to people who enjoy working in a fast-paced, collaborative environment and delivering friendly, attentive service. Previous hospitality or entertainment experience is a plus, but is not required. The role involves greeting Players, delivering food and drinks to bays, helping prepare non-alcoholic beverages, maintaining clean and stocked service areas, bussing bays and tables, and folding napkins to Topgolf standards. Service Support Playmakers also assist the team with tasks such as restocking stations, helping on the tee line, and cleaning common areas. Team members are expected to follow safety and sanitation standards and demonstrate Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring. This is an active position in a high-volume environment. It requires lifting and moving items weighing up to 50 pounds, including food trays on stairs and across different elevations, as well as walking, standing, bending, stooping, and carrying through much of the shift.
Requirements
- Have a positive attitude and a team-oriented mindset.
- Be focused on providing Players with an excellent experience.
- Be able to stay calm and work effectively in a popular, high-volume environment.
- Be able to lift and move items up to 50 pounds, including food trays on stairs and across different elevations.
- Be comfortable walking and standing for most of the shift, as well as lifting, bending, stooping, and carrying.
- Be able to stay active and maintain pace during a long shift or extended tasks.
Nice To Haves
- Previous experience in hospitality or entertainment.
Responsibilities
- Greet every Player with a smile and friendly energy.
- Deliver food and drinks efficiently to bays and ensure Players have what they need.
- Assist in preparing non-alcoholic beverages.
- Maintain clean and stocked service areas.
- Bus bays and tables and fold napkins to Topgolf standards.
- Support the team as needed by restocking stations, helping on the tee line, and keeping common areas clean.
- Follow safety and sanitation standards and keep the work area clean, safe, and compliant.
- Demonstrate Topgolf’s core values: Fun, One Team, Excellence, Courage, and Caring.
Benefits
- Competitive hourly wages; tips are available for certain positions.
- Health, dental, and vision benefits for eligible team members.
- 401(k) team member match for eligible team members.
- Free mental well-being platform for eligible team members.
- Free game play.
- Discounted food and retail items.
- Weekly Playmaker meals.
- Career growth opportunities and promotion from within.
- Flexible day, night, and weekend shifts.
- Half-price food.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
