Service Support

Topgolf•Chattanooga, TN
•Onsite

About The Position

Topgolf is hiring a Service Support Playmaker to help create fun, welcoming experiences for Players in a fast-paced, collaborative entertainment environment. The role includes greeting Players, delivering food and drinks to bays, assisting with non-alcoholic beverages, and keeping service areas clean and stocked. Service Support team members also help with other team needs, such as restocking stations, assisting on the tee line, and cleaning common areas. The position requires following safety and sanitation standards and living Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring. This is an active role that involves standing and walking for most of the day, moving between tasks, and carrying items up to 50 pounds, including food trays up and down stairs and different elevations. Prior hospitality or entertainment experience is a plus but is not required. Topgolf describes a playful work environment and offers career growth opportunities, including promotion from within.

Requirements

  • Maintain a positive attitude and a one-team mentality.
  • Focus on providing Players with an excellent experience.
  • Thrive in a popular, high-volume environment.
  • Lift and move items up to 50 pounds, including food trays on stairs and different elevations.
  • Be comfortable with lifting, bending, stooping, carrying, standing, and walking for most of the workday.
  • Keep pace through long shifts and varied physical tasks.
  • Prior hospitality or entertainment experience is a plus, but not required.

Nice To Haves

  • Previous experience in hospitality or entertainment.

Responsibilities

  • Greet every Player with a smile and friendly energy.
  • Deliver food and drinks to bays efficiently, ensuring Players have what they need.
  • Assist in preparing non-alcoholic beverages.
  • Maintain clean and stocked service areas.
  • Bus bays and tables and fold napkins to Topgolf standards.
  • Support the team where needed, including restocking stations, helping on the tee line, and cleaning common areas.
  • Follow safety and sanitation standards and keep the work area clean, safe, and compliant.
  • Live Topgolf’s core values: Fun, One Team, Excellence, Courage, and Caring.

Benefits

  • Competitive hourly wages; tips are available for certain positions.
  • Health insurance, dental insurance, and vision insurance for those who qualify.
  • 401(k) team member match for those who qualify.
  • Free mental well-being platform for those who qualify.
  • Free game play.
  • Discounted food and retail items.
  • Weekly Playmaker meals.
  • Flexible day, night, and weekend shifts, with part-time and full-time opportunities.
  • Career growth opportunities and promotion from within.
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