Service Support

Dave & Buster's•Tempe, AZ

13d•$12 - $15

About The Position

Service Support assists bartenders, cocktail staff, and wait staff by maintaining cleanliness and providing the support needed for fast, friendly, accommodating service. The role helps deliver a guest experience centered on food, drinks, and games, and follows company safety and sanitation policies. Duties include maintaining bus stands and wait stations, taking out trash, spot sweeping, preparing and restocking supplies, supporting opening and closing tasks and party breakdown, ensuring food is properly garnished, following tray procedures, bussing and resetting tables, running food, assisting guests, setting up parties, and maintaining restrooms and high chairs. Team members may also assist other staff as business needs dictate. This position requires working in a noisy, fast-paced environment and standing or walking throughout the shift. The posting states that schedules may accommodate school or other jobs, and that work may include days, nights, and weekends as required. Restaurant or bar experience is preferred but not required. Applicants must be at least 16 years old.

Requirements

Must be at least 16 years of age.
Must demonstrate the ability to communicate clearly with guests and other team members.
Must be friendly and able to smile frequently while working.
Must be able to work days, nights, and/or weekends as required.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.
Must be able to move about the facility and stand for long periods; walking or standing is required for 100% of the shift.

Nice To Haves

Restaurant and/or bar experience is preferred but not required.

Responsibilities

Assist bartenders, cocktail staff, and wait staff in providing fast, friendly, and accommodating service.
Maintain bus stand and wait station cleanliness and keep bus stands stocked.
Empty trash and spot sweep as needed or when requested by a manager.
Perform opening and closing responsibilities, including party breakdown duties.
Restock and prepare supplies for shift changes or closing.
Ensure food is properly garnished before running it to guests.
Follow tray procedures to minimize loss and ensure food is delivered correctly and on time.
Bus and reset tables.
Deliver food to tables and ensure guests have what they need.
Clear dishes and glassware and refill beverages for guests.
Assist with party setup.
Maintain restroom cleanliness and restock supplies.
Clean high chairs and booster chairs.
Assist other team members as needed or as business needs dictate.