Service Support

Topgolf • Jacksonville, FL

8d

About The Position

Topgolf is seeking a fun-loving, dedicated, and caring Service Support Playmaker to help create an excellent experience for Players and fellow Playmakers in a fast-paced, collaborative entertainment environment. The role involves greeting Players, delivering food and drinks to bays, assisting with non-alcoholic beverages, and maintaining clean, stocked service areas. Service Support Playmakers also help the wider team as needed and follow safety and sanitation standards while supporting Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring.

This active role requires working on your feet for most of the shift and handling physical tasks in a high-volume environment. Team members may lift and move items weighing up to 50 pounds, including transporting food trays across different elevations and stairs. Both part-time and full-time seekers are welcomed; the posting describes day, night, and weekend shifts as available.

Requirements

• Positive attitude.
• One-team mentality and ability to work collaboratively.
• Player-focused approach to delivering an excellent experience.
• Ability to stay calm and work effectively in a popular, high-volume environment.
• Ability to lift and move items up to 50 pounds, including food trays on stairs and across different elevations.
• Comfort with lifting, bending, stooping, and carrying.
• Ability to remain on your feet and walk for most of the shift.
• Ability to stay active and keep up the pace through physical tasks and long shifts.

Nice To Haves

• Previous experience in hospitality or entertainment.

Responsibilities

• Greet every Player with a smile and friendly energy.
• Deliver food and drinks to bays efficiently and ensure Players have what they need.
• Assist in preparing non-alcoholic beverages.
• Maintain clean and stocked service areas.
• Bus bays and tables, and fold napkins to Topgolf standards.
• Support the team where needed, including restocking stations, helping on the tee line, and cleaning common areas.
• Follow safety and sanitation standards and keep the work area clean, safe, and compliant.
• Live Topgolf’s values and help ensure Players have an exceptional experience and Playmakers feel supported.

Benefits

• Competitive hourly wages; tips are available for certain positions.
• Health insurance for those who qualify.
• Dental insurance for those who qualify.
• Vision insurance for those who qualify.
• 401(k) with a team member or Playmaker match for those who qualify.
• Free mental well-being platform for those who qualify.
• Free game play.
• Discounted food and retail items.
• Weekly Playmaker meals.
• Career growth and promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed