Service Support

Topgolf•Miami Gardens, FL

About The Position

Topgolf is hiring a Service Support Playmaker to help create fun, memorable experiences for Players and support fellow team members in a fast-paced, collaborative entertainment environment. The role involves welcoming Players, delivering food and drinks to bays, assisting with non-alcoholic beverages, and keeping service areas clean, stocked, and organized. Service Support team members also help other areas as needed and follow safety and sanitation standards while upholding Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring. This is an active, physically demanding role. Team members may lift and move items up to 50 pounds, carry food trays on stairs and across different elevations, and spend most of the shift on their feet. The work includes frequent walking, bending, stooping, carrying, and other active tasks in a high-volume environment.

Requirements

Maintain a positive attitude and a one-team mentality.
Focus on providing Players with an excellent experience.
Remain calm and effective in a popular, high-volume environment.
Be able to lift and move items up to 50 pounds, including transporting food trays up and down stairs and across different elevations.
Be comfortable with lifting, bending, stooping, carrying, frequent walking, and being on your feet for most of the day.
Have the endurance to keep up with the pace of a high-volume work environment.

Nice To Haves

Previous experience in hospitality or entertainment.

Responsibilities

Greet every Player with a smile and friendly energy.
Deliver food and drinks to bays efficiently and ensure Players have what they need.
Assist in preparing non-alcoholic beverages.
Maintain clean and stocked service areas.
Bus bays and tables and fold napkins to Topgolf standards.
Support the team as needed, including restocking stations, helping on the tee line, and cleaning common areas.
Follow safety and sanitation standards and keep the work area clean, safe, and compliant.
Demonstrate Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring.

Benefits

Competitive hourly wages; tips are available for certain positions.
Health insurance for those who qualify.
Dental insurance for those who qualify.
Vision insurance for those who qualify.
401(k) team member match for those who qualify.
Free mental well-being platform for those who qualify.
Free game play.
Discounted food and retail items.
Weekly Playmaker meals.
Career growth opportunities and promotion from within.
Flexible day, night, and weekend shifts; opportunities for part-time and full-time seekers.
Half-price food.