Service Support Analyst- Mid Level (Remote)

Serigor • Raleigh, NC

21h • Remote

About The Position

The Service Support Analyst monitors and reports on Advance Planning Document (APD) expenditures and related Expansion activities. The role ensures spending aligns with approved APD budgets, fund types, and applicable federal requirements. It performs fund and phase-level analysis, reconciles spending to budgets, processes journal vouchers, and analyzes pharmacy rebate collections and pharmacy spend for the Expansion population. The position also reports on net pharmacy cost trends and produces clear financial reports for leadership.

Requirements

• Experience in budget analysis, accounting, or financial reporting, preferably in a government or healthcare finance setting; 3 years.
• Experience executing against multiple priorities or projects; 3 years.
• Proficiency with project collaboration and tracking tools, such as Microsoft Project Suite, MS Teams, and Zoom; 3 years.
• Exceptional written and oral communication skills; 3 years.
• Experience monitoring contract spend across multiple contracts; 3 years.
• Analytical ability to analyze spending by fund and phase and reconcile rebate and expenditure data.
• Proficiency with spreadsheets and financial systems and ability to produce clear reports for leadership.
• Ability to work independently and manage multiple reporting requirements on schedule.
• Experience tracking fund utilization across state and federal sources; 3 years.

Nice To Haves

• Familiarity with federal financial participation, Advance Planning Documents, or similar federally funded project structures.
• Prior state government or public-sector experience with health and human services programs, such as Medicaid or a Medicaid Management Information System; 3 years.

Responsibilities

• Monitor and report on APD expenditures, confirming spending aligns with approved APD budgets, fund types, and applicable federal requirements.
• Analyze expenditures by fund and reconcile actual spending to budget.
• Track spending by project phase and report phase budget status and remaining balances.
• Prepare, review, and process journal vouchers related to APD and Expansion activities.
• Analyze Expansion pharmacy rebate collections and pharmacy spend.
• Reconcile pharmacy rebate receivables and report net pharmacy cost trends for the Expansion population.
• Monitor contract spend across multiple contracts.
• Manage multiple reporting requirements and priorities on schedule.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed