Service Supervisor

Creative Dining Services • Holland, MI

4d • $17 - $20 • Onsite

About The Position

Creative Dining Services is looking for a Full-time Service Supervisor to serve our guests at Geneva Camp and Retreat Center, located on the beautiful shores of Lake Michigan. The Service Supervisor directs all service personnel, including full-time, part-time, college, and high school student employees. Follows company, state, and federal guidelines and standards regarding safety and sanitation. Ensures the quality of all service related functions by training and assisting service personnel.

Requirements

• Two-year minimum experience in front of house supervision
• High school diploma, secondary education helpful
• Ability to deal with stress and pressure
• Basic Computer Knowledge

Responsibilities

• Work your scheduled shift, attending work in your proper uniform
• Punch in and out on time, as well as punching out for breaks
• Practice good hygiene and grooming. This includes taking care of your uniform
• Ensure the serving lines are properly garnished
• Train new service employees according to prescribed training schedule & proper portion control
• Utilize proper portion control techniques as explained by cooks and management
• Provide service to the customers in a positive, friendly, helpful manner
• Communicates to all production staff and front of the house staff any problems
• Assist the Service Manager with all aspects of service
• Assist in setting up all serving lines in a timely and organized manner
• Make signage for special events
• Assist in decorating the front of the house
• Assist the Service Manager in supervising employees
• Assist the Service Manager with scheduling
• Chairing and organizing a safety committee meeting. Post minutes and submit copies to managers when complete
• Assist with special events and catering events as assigned
• Assist with conflict resolution between employees
• Read all items routinely posted for your benefit, as well as safety, sanitation guidelines and laws
• All other duties as assigned by management

Benefits

• Early access to pay
• performance bonus opportunities
• paid time off
• holiday pay
• health insurance
• dental insurance
• vision insurance
• health savings account with a company match up to $1,500 for you and your family
• Medication discount programs
• diabetes management program
• company-paid life insurance
• 401(k) or Roth retirement plan with employer match (100% of the first 3% you contribute and 50% of the next 2%)
• Employee Assistance Program for you and your family with free health, emotional, financial, and legal support
• Employee discounts
• Professional development
• industry certifications
• tuition reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED