Service Specialist II, Mechanical

Schneider Electric•Cincinnati, OH

About The Position

Join Schneider Electric as a Service Specialist II, Mechanical Technician, delivering reliable heating, cooling, and ventilation solutions for commercial and industrial customers. The role involves installing, troubleshooting, repairing, and maintaining a variety of HVAC and refrigeration equipment while working with customers and team members to support safe, efficient, and reliable operations. The technician interprets blueprints, system layouts, schematics, and technical diagrams; diagnoses system malfunctions with specialized tools; repairs or replaces components; and performs preventive maintenance. Equipment may include chillers, boilers, rooftop and split systems, ductless systems, variable frequency drives, variable refrigerant flow systems, refrigeration equipment, pumps, fans, and process HVAC equipment. The position also requires accurate service documentation, professional customer communication, compliance with refrigerant and safety regulations, and participation in emergency calls and off-hours service coverage as needed. This is a full-time U.S.-based position with an expected annual pay range of USD 68,000 to USD 102,000, including base pay and short-term incentives. Schneider Electric describes a rewards package that includes health and family benefits, paid time off and holidays, retirement and share-ownership programs, learning and career-development resources, and community-support programs.

Requirements

Minimum of 5 years of commercial HVAC/R experience.
Strong knowledge of commercial and industrial HVAC systems and equipment.
Demonstrated ability to perform advanced HVAC troubleshooting, diagnostics, repair, and maintenance.
Strong mechanical, mathematical, and problem-solving skills.
Excellent customer service and communication skills.
Ability to work independently as well as collaboratively with a team.
Proficiency with Microsoft Word and Excel, along with basic computer skills.

Nice To Haves

Experience working with or troubleshooting chillers, including centrifugal and air-cooled systems.
Experience working with or troubleshooting boilers.
Experience working with or troubleshooting make-up air units.
Experience working with or troubleshooting rooftop units (RTUs).
Experience working with or troubleshooting split systems.
Experience working with or troubleshooting ductless systems.
Experience working with or troubleshooting Variable Frequency Drives (VFDs).
Experience working with or troubleshooting Variable Refrigerant Flow (VRF) systems.
Experience working with or troubleshooting refrigeration equipment.
Experience working with or troubleshooting pumps and fans.
Experience working with or troubleshooting process HVAC equipment.

Responsibilities

Install commercial and industrial HVAC systems according to specifications, blueprints, and technical drawings.
Interpret system layouts, schematics, and technical diagrams to ensure accurate installation and operation.
Perform advanced troubleshooting on commercial and industrial HVAC equipment.
Diagnose system malfunctions using specialized tools and diagnostic equipment.
Repair or replace HVAC components, including motors, fans, thermostats, compressors, pumps, and related equipment.
Connect electrical wiring, line sets, and ductwork as required.
Perform preventive and routine maintenance, including cleaning, filter replacement, refrigerant checks, and control calibration.
Service HVAC equipment including RTUs, split systems, ductless systems, pumps, fans, chillers, boilers, and refrigeration equipment.
Safely use diagnostic and service tools, including multimeters, pressure gauges, leak detectors, and brazing equipment.
Handle refrigerants in accordance with EPA regulations.
Follow OSHA and Schneider Electric safety standards.
Maintain accurate service records, including work performed, repairs completed, and parts used.
Communicate professionally with customers regarding equipment performance, service needs, and potential energy-efficiency improvements.
Respond to emergency service calls and participate in off-hours service coverage as needed.
Perform additional duties as assigned.