Service Specialist III, Mechanical

Schneider Electric•Cincinnati, OH

About The Position

Join Schneider Electric as a Service Specialist III, Mechanical Technician to deliver reliable, high-performance heating, cooling, and ventilation solutions for commercial and industrial customers. The role involves working with a variety of HVAC equipment, troubleshooting complex system issues, and collaborating with customers and team members to support safe, efficient, and reliable operation. The position includes installing, servicing, maintaining, diagnosing, and repairing commercial and industrial HVAC/R systems. The technician interprets technical drawings and system diagrams, uses diagnostic and service equipment, follows applicable safety and refrigerant-handling requirements, maintains accurate service records, and communicates with customers about equipment performance, service needs, and possible energy-efficiency improvements. Emergency service calls and off-hours coverage may be required as needed. Schneider Electric describes its Total Rewards package as including pay and benefits, support for employee and family well-being, career development, collaboration, and community involvement. The stated U.S. pay range is USD 86,400–129,600 per year, including base pay and short-term incentives. Individual pay within the range depends on factors such as performance, knowledge, job-related skills, experience, and relevant education or training.

Requirements

Minimum of 5 years of commercial HVAC/R experience.
Strong knowledge of commercial and industrial HVAC systems and equipment.
Demonstrated ability to perform advanced HVAC troubleshooting, diagnostics, repair, and maintenance.
Strong mechanical, mathematical, and problem-solving skills.
Excellent customer service and communication skills.
Ability to work independently as well as collaboratively with a team.
Proficiency with Microsoft Word and Excel, along with basic computer skills.

Nice To Haves

Experience working with or troubleshooting chillers, including centrifugal and air-cooled systems.
Experience working with or troubleshooting boilers.
Experience working with or troubleshooting make-up air units.
Experience working with or troubleshooting rooftop units (RTUs).
Experience working with or troubleshooting split systems.
Experience working with or troubleshooting ductless systems.
Experience working with or troubleshooting Variable Frequency Drives (VFDs).
Experience working with or troubleshooting Variable Refrigerant Flow (VRF) systems.
Experience working with or troubleshooting refrigeration equipment.
Experience working with or troubleshooting pumps and fans.
Experience working with or troubleshooting process HVAC equipment.

Responsibilities

Install commercial and industrial HVAC systems according to specifications, blueprints, and technical drawings.
Interpret system layouts, schematics, and technical diagrams to ensure accurate installation and operation.
Perform advanced troubleshooting on commercial and industrial HVAC equipment.
Diagnose system malfunctions using specialized tools and diagnostic equipment.
Repair or replace HVAC components, including motors, fans, thermostats, compressors, pumps, and related equipment.
Connect electrical wiring, line sets, and ductwork as required.
Perform preventive and routine maintenance, including cleaning, filter replacement, refrigerant checks, and control calibration.
Service HVAC equipment such as RTUs, split systems, ductless systems, pumps, fans, chillers, boilers, and refrigeration equipment.
Safely use diagnostic and service tools, including multimeters, pressure gauges, leak detectors, and brazing equipment.
Handle refrigerants in accordance with EPA regulations.
Follow OSHA and Schneider Electric safety standards.
Maintain accurate service records, including work performed, repairs completed, and parts used.
Communicate professionally with customers about equipment performance, service needs, and potential energy-efficiency improvements.
Respond to emergency service calls and participate in off-hours service coverage as needed.
Perform additional duties as assigned.