Service Sales Manager
About The Position
Goldwind Science & Technology Co., Ltd. is a pioneer in the wind energy sector, dedicated to creating a sustainable and renewable future with a global presence in 40 countries. As part of the prestigious Goldwind group of entities, Goldwind USA, Inc. (trade name: Goldwind Americas) is a supplier of wind turbines and energy solutions in the North American region. Based in the heart of Chicago, Illinois, the Company is at the forefront of North America's renewable energy revolution. At Goldwind Americas, we celebrate a vibrant and multicultural environment where creativity, collaboration, and spirit thrive. Our fast-paced culture values fresh ideas and innovative thinking, fostering an atmosphere where you can make an impact while working alongside talented individuals who share your passion for progress. Goldwind America’s achievements in developing, delivering, and supporting cutting-edge renewable energy technologies are powered by our employees. We nurture a culture that values safety, excellence, and high performance, and we believe in providing opportunities for our team members to continually raise the bar. Are you ready to drive the renewable future with Goldwind?
Requirements
- Bachelor's degree in Business Administration, Engineering, Renewable Energy, or a related field; engineering background is preferred.
- Minimum of 5 years in business development or/and sales of services within the renewable energy industry, with at least 1 year in a leadership role.
- Direct sales experience in aftermarket services for wind turbines, solar, or battery storage is strongly preferred.
- Proven negotiation and contract management expertise, with a track record of closing high-value deals.
Nice To Haves
- Excellent sales acumen, including pipeline management, CRM tools (e.g., Salesforce), and revenue forecasting.
- Ability to rapidly leverage technical knowledge of renewable energy technologies, including wind turbine operations, solar PV systems, and battery energy storage systems (BESS), as well as associated service requirements such as O&M, diagnostics, and repairs.
- Strategic analytical skills for market assessment and opportunity evaluation.
- Outstanding communication and presentation abilities, with experience in client-facing roles.
- Familiar with financial modeling, pricing strategies, and risk analysis.
- Results-oriented, entrepreneurial mindset, with strong problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
- Commitment to sustainability and ethical business practices.
- Commitment to safety, compliance, and professional development in a dynamic engineering environment.
- Willingness to travel domestically and internationally up to 30% of working time.
- Bilingual in Mandarin Chinese is a plus.
Responsibilities
- Capability of leading the development and execution of service business strategies to grow aftermarket revenue streams, including LTSAs, customized maintenance solutions, and value-added services for wind, solar, and battery storage assets.
- Lead the negotiation, structuring, and management of LTSAs, ensuring terms are competitive, compliant, and aligned with customer requirements and company objectives.
- Drive sales of spare parts, repairs, upgrades, and additional services; identify upsell opportunities and develop customized proposals to meet customer-specific needs, such as performance optimization, predictive maintenance, and asset lifecycle extensions.
- Conduct market research to identify emerging trends, competitive landscapes, and customer pain points in the renewable energy service sector; leverage insights to innovate service offerings and penetrate new markets.
- Conduct market analysis to benchmark competitors, define pricing strategies, and forecast service revenue.
- Develop business portfolios for new service products.
- Build and maintain strong relationships with key customers, stakeholders, and partners; serve as a trusted advisor in service consultations, ensuring high levels of customer satisfaction and loyalty.
- Work closely with engineering, operations, supply chain, and sales teams to integrate service solutions with product development and manufacturing processes; collaborate on pricing strategies, risk assessments, and service delivery models.
- Act as the customer advocate within the company to align internal resources with customers’ needs.
- Contribute to KPIs related to service solution sales’ business performance, track progress against targets, and work closely with VP of the department to provide reports to senior leadership on revenue forecasts, pipeline development, and growth initiatives on a regular basis.
- Ensure all service agreements and sales activities adhere to industry regulations, safety standards, and environmental guidelines specific to renewable energy sectors.
- Foster a strong safety culture among employees, contractors, and subcontractors, promoting high standards in quality, health, safety, and environmental practices.
- Adhere to Goldwind America’s QHSE (Quality, Health, Safety, and Environment) policies, including incident reporting, investigations, and safety planning.
- Support ongoing ISO certification efforts and continuous improvement initiatives.
- Other duties as assigned or as business needs emerge.
Benefits
- Annual Bonus Potential
- 100% Company Paid Premium Medical and Dental Plan for Employees and Eligible Dependents Beginning Day One
- Affordable Vision Plan Available on Day One
- 401(k) Company Matching and 401(k) Vests on Day One
- Basic and Voluntary Life insurance, Group Accident Insurance, Group Critical Illness, AD&D, Short-term and Long-term Disability
- Paid Maternity and Bonding Benefits
- Flexible Spending Account (FSA) Plans including Healthcare FSA, Dependent Care FSA, Transit and Parking FSA
- Generous Paid Time Off
- Fifteen Paid Holidays
- Professional Development Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
