Sales & Service Manager

Prudential Overall Supply•Carson, CA

7d•$60,000 - $70,000

About The Position

Prudential Overall Supply is seeking a results-driven Sales & Service Manager to lead and develop a team of Customer Sales Representatives and Route Managers. The role focuses on customer satisfaction, retention, and district growth through leadership, coaching, and operational excellence. The manager leads team performance, builds customer relationships, supports account retention, conducts customer audits, identifies growth opportunities, and resolves service issues. The position also involves training and onboarding new Route Drivers and Customer Sales Representatives and ensuring consistent, high-quality service across customer accounts. Prudential Overall Supply provides uniform and textile rental services, including uniform rental, lease, and purchase programs for a range of industries. The company describes itself as an essential service provider and emphasizes reliable service, long-tenured employees, and strong customer relationships.

Requirements

At least 2 years of customer service experience.
At least 2 years of leadership experience, including training, coaching, or employee relations.
Strong communication and problem-solving skills.
Ability to work independently and drive results.
Valid driver’s license and a clean driving record.

Nice To Haves

Bachelor’s degree preferred.
Military experience is highly valued.
Growth-oriented mindset and strong career ambition.

Responsibilities

Lead, coach, and develop a team of Route Sales Representatives and Route Managers.
Manage and grow a district through strong customer relationships and account retention.
Conduct customer audits, identify opportunities, and resolve service issues.
Train and onboard new Route Drivers and Customer Sales Representatives.
Drive performance through goal setting, accountability, and continuous improvement.
Ensure consistent, high-quality service delivery across all customer accounts.