Sales Manager, Service

JBT Marel•Sabetha, KS

About The Position

The Aftermarket Sales Manager develops and executes regional aftermarket sales strategies, manages key customer accounts, and builds customer partnerships that support long-term growth. Serving as a trusted advisor, the role uses expertise in extrusion processes and related technologies to identify opportunities for parts, service, equipment upgrades, and process improvements. The position includes customer site visits and assessments, collaboration with cross-functional teams, analysis of customer performance and revenue opportunities, and contribution to continuous improvement. The role works independently on complex customer and business issues and may lead projects or cross-functional initiatives.

Requirements

Minimum of 5 years of experience with petfood extrusion and related manufacturing processes.
Strong communication skills and ability to collaborate across cross-functional teams.
Results-oriented, with strong follow-through and commitment to meeting deadlines.
Proficiency in Microsoft Office Suite and other business software applications.
Highly organized, proactive, and self-motivated.
Ability to handle confidential information with discretion.
Must successfully complete the required physical capacity profile and drug screening.
Ability to perform physical activities including bending, stooping, twisting, reaching, climbing stairs, occasionally lifting up to 50 lbs, and sitting for extended periods.
Ability to travel domestically.

Responsibilities

Develop and execute regional aftermarket sales strategies to drive revenue growth and expand customer relationships.
Manage and grow key customer accounts while serving as a trusted advisor and primary point of contact.
Use expertise in extrusion processes and related technologies to identify opportunities for parts, service, equipment upgrades, and process improvements.
Conduct customer site visits and assessments to evaluate needs, solve complex challenges, and recommend value-added solutions.
Collaborate with Service, Parts Sales, Order Fulfillment, and Marketing teams to deliver customer support and business results.
Analyze customer performance and revenue opportunities to increase account penetration and long-term profitability.
Address complex customer and business issues independently, applying industry best practices and sound judgment.
Serve as a resource for less experienced team members and may lead projects, project phases, or cross-functional initiatives.
Contribute to continuous improvement efforts that enhance customer success and support company objectives.