Service Sales Manager
About The Position
The Service Sales Manager develops, manages, and maintains a customer base for the commercial repair division. The role involves building new accounts, managing existing relationships, meeting sales targets, identifying repair and service opportunities, and coordinating with operations to support project success. The manager evaluates roof conditions and recommends repairs in accordance with industry standards, while documenting customer and field activity using Salesforce CRM and BOX. The position also participates in sales meetings, training, industry events, and marketing functions.
Requirements
- High school graduation is required.
- At least three years of related outside sales or business development experience.
- Valid driver's license.
- Proficiency in Microsoft Outlook, Word, and Excel.
- Excellent written and verbal communication skills.
- Motivated, professional, self-starter attitude.
- Ability to work independently in the field and manage priorities and calendar.
- Ability to remove a ladder from a vehicle ladder rack, set it up, and climb it to access roofs safely.
- Ability to lift and carry items weighing 50 pounds.
- Ability to stand, walk, and balance for long periods; perform repeated or sustained physical activity; see details at close range; and perform movements such as bending, twisting, kneeling, crouching, stooping, or crawling.
Nice To Haves
- Bachelor's degree.
- Commercial roofing sales experience.
- Experience with a CRM and estimating software.
Responsibilities
- Develop new accounts and manage existing customer accounts.
- Meet monthly, quarterly, and annual sales goals.
- Maintain regular communication with customers and promote company services.
- Generate repair and service leads through cold calling, door knocking, referrals, service hand-offs, account management, and networking.
- Use Salesforce CRM daily to manage accounts, schedule activities, develop proposals, and record sales activity, including calls, inspections, customer meetings, door knocking, and pipeline updates.
- Consult on and specify roofing system repairs that meet customer needs and comply with industry standards.
- Access roofs to estimate and analyze existing conditions, including performing core cuts when applicable.
- Participate in and coordinate trade shows, architect, property manager, and hospitality expos, and marketing functions.
- Use BOX to manage and document roof conditions in the field and when developing repair proposals.
- Attend sales meetings, internal trainings, manufacturer seminars, and conferences for continued industry education and development.
- Provide the operations team with information and support needed for project success.
- Assist with receivables related to assigned accounts when directed by management.
Benefits
- Benefits available on Day 1.
- Weekly pay.
- Annual paid holidays and PTO.
- Medical, dental, and vision insurance.
- Company vehicle, cell phone, and laptop.
- Competitive base pay plus uncapped commission, with $65,000–$100,000 OTE.
- 401(k) matching: 100% match up to 3% and 50% match at 4% and 5%.
- Employee Stock Ownership Plan (ESOP), subject to applicable waiting and vesting periods.
- Employee Assistance Program.
- Paid four-month Sales Training & Development Program.
- Family-oriented culture and work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
