Service Sales Business Development Manager - DMV Region

Convergint Career•Columbia, MD

1d•Hybrid

About The Position

Convergint is seeking a full-time, enthusiastic, results-driven, and forward-thinking Service Sales Business Development Manager to join our team. This role is responsible for accelerating the growth of recurring service agreement revenue and leading/coaching a team of Service Account Executives. It is a player-coach role, combining direct business development with people leadership. This position supports offices in Columbia, MD, and Chantilly, VA, with flexibility for the base location. Convergint is committed to a supportive, accessible, and inclusive environment where individuals can reach their full potential. Our mission is to be our customer’s best service provider, driven by our 10 Values and Beliefs, which foster an unmatched culture and make us the #1 global, serviced-based systems integrator.

Requirements

Expertise in selling service agreements (recurring revenue), preferably within the building services or systems integration space.
Proven history of prospecting, developing, and acquiring new customers, including executive-level relationship building.
Demonstrated ability to sell consultatively, focusing on value creation and aligning Convergint’s solutions to the customer’s broader business outcomes.
Strong leadership and relationship-building skills, with the ability to influence, inspire, and collaborate across teams – while driving accountability and results.
High levels of grit, adaptability, and flexibility – comfortable working through ambiguity and managing multiple priorities in a dynamic environment.
Exceptional presentation and communication skills, with the ability to translate complex solutions into clear, customer-relevant narratives.
Strong financial and analytical acumen.
Proficiency in Microsoft Office and other sales productivity tools.
College degree, trade school or equivalent experience.
5-7 years sales including 2 years in commercial (electronic security, fire alarm, systems integration).

Nice To Haves

Passion for providing world-class service to customers, colleagues and communities.
Person of integrity with a commitment to growth, accountability and delivering results.
Values a positive culture and embraces equal opportunity.
Strives to be the best version of yourself at work and home.
Desire to grow with the company and deliver results as an exceptional Business Development Manager.

Responsibilities

Lead efforts to expand recurring service agreements across targeted markets, verticals, and customers.
Personally drive business development efforts while ensuring the team meets new service agreement bookings goals.
Serve as a mentor, coach, and leader for Service Account Executives, ensuring clarity in strategy, accountability, and performance expectations.
Identify and pursue new service agreement opportunities within existing accounts, including project attach, T&M only customers, cross-sell/up-sell, and new logo capture.
Participate in customer business reviews to drive service growth.
Work with decision makers to assess needs, gain agreement on the business case for service, demonstrate Convergint's qualifications, present proposals, negotiate, and close deals.
Assist in strategic renewals to ensure retention and long-term growth and stability of the service agreement base.
Partner closely with Sales Managers to establish clear Account Executive/Service Account Executive guidelines, account ownership rules, and collaboration expectations.
Drive collaboration across Convergint offices and vertical teams for cross-sell.
Support recruiting efforts for additional Service Account Executives as needed.
Perform other duties and responsibilities as assigned.