Service Representative

Labcorp • Burlington, NC

12d • Onsite

About The Position

Labcorp is seeking a Service Representative/Courier to join its team in Burlington, North Carolina. The role is responsible for collecting and transporting specimens and lab samples, completing the assigned pickup schedule, and delivering daily pickups to the branch. The representative operates a company vehicle, uses a handheld electronic device to manage pickups, coordinates with dispatch for additional pickups, and considers traffic, alternate routes, and weather conditions. The position is scheduled Tuesday through Friday from 9:00 p.m. to 5:30 a.m., and Saturday from 5:30 p.m. to 2:00 a.m.

Requirements

• Customer service experience.
• Strong punctuality and time-management skills.
• Strong attention to detail and organizational skills.
• Ability to problem-solve customer issues.
• Ability to lift up to 50 pounds.
• Valid driver's license and clean driving record.
• At least 21 years of age.

Nice To Haves

• High school diploma or equivalent.
• At least 6 months of professional courier or route-based delivery experience within a medical or laboratory company.

Responsibilities

• Load all necessary supplies for daily pickups.
• Complete the daily pickup schedule in a timely manner.
• Deliver all daily pickups to the branch at the end of the shift.
• Handle specimens and lab samples safely and efficiently.
• Safely operate a company vehicle and obey traffic laws.
• Use a handheld electronic device to manage daily pickups.
• Work with the dispatcher to handle additional pickups as needed.
• Evaluate traffic patterns, alternate routes, and weather conditions.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability coverage
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO), subject to eligibility
• Tuition reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED