Kendall Honda Service Receptionist

Kendall Auto Group•Eugene, OR

About The Position

Kendall Auto Group is hiring a Service Receptionist to join the service team at Kendall Honda of Eugene. The service department is a fast-paced environment serving clients throughout the community. The role focuses on handling service-department phone calls, assisting clients, and coordinating service-related communications. Candidates must be comfortable handling up to 30 calls per hour. The position is scheduled Tuesday through Friday, 9 a.m. to 6 p.m., and Saturday, 8 a.m. to 5 p.m. Working conditions are primarily indoors and may involve spending up to a full shift working on a PC, standing and/or walking short distances throughout the shift, and frequent telephone use. A valid driver's license and acceptable driving record are required. Kendall Auto Group describes itself as a family-owned and operated company with dealerships in Oregon, Idaho, Montana, Washington, and Alaska. It has been selling and servicing vehicles since 1937 and emphasizes delivering an unrivaled customer experience and supporting the communities where it operates.

Requirements

  • High-level customer service experience and a work history demonstrating strong customer service.
  • Ability to demonstrate time management skills, a strong work ethic, and strong communication skills.
  • Comfort handling up to 30 calls per hour.
  • Valid driver's license and acceptable driving record.

Nice To Haves

  • Receptionist experience is preferred.

Responsibilities

  • Field calls for the service department.
  • Answer client questions and connect clients with the appropriate service advisor.
  • Take messages as needed.
  • Greet clients in person occasionally.
  • Make outbound calls to schedule service recall appointments and provide service updates.

Benefits

  • Competitive pay starting at $17.00 per hour.
  • Competitive paid time off.
  • Career path development opportunities.
  • Discounts on parts, service, and vehicle purchases for the employee and immediate family.
  • Medical, dental, and vision insurance.
  • Paid life insurance.
  • 401(k) plan with Fidelity.
  • Accident and illness supplemental plans.
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