Kendall Honda Service Receptionist

Kendall Dealership Holdings • Eugene, OR

6d • Onsite

About The Position

Kendall Auto Group is hiring a Service Receptionist for the service department at Kendall Honda of Eugene. The role supports a fast-paced service department and focuses on providing customer service by phone and in person. The receptionist fields service department calls, answers client questions, connects callers with the appropriate service advisor, takes messages, occasionally greets clients, and makes outbound calls to schedule service recall appointments and provide service updates. Candidates should be comfortable handling up to 30 calls per hour.

The position is scheduled Tuesday through Friday, 9 a.m. to 6 p.m., and Saturday, 8 a.m. to 5 p.m. Working conditions are primarily indoors and may include spending a full shift working on a PC, standing or walking short distances throughout the shift, and frequent telephone use. A valid driver's license and acceptable driving record are required.

Kendall Auto Group is a family-owned and operated dealership group that has sold and serviced vehicles since 1937. Its mission is to deliver an unrivaled customer experience through a motivated, knowledgeable, and caring team, while acting as a steward of the communities it serves.

Requirements

• High-level customer service experience and a work history demonstrating strong customer service.
• Ability to demonstrate time management, a strong work ethic, and strong communication skills.
• Comfort handling up to 30 calls per hour.
• Valid driver's license and acceptable driving record.

Nice To Haves

• Receptionist experience is preferred.

Responsibilities

• Field calls for the service department.
• Answer client questions, connect clients with the correct service advisor, and take messages as needed.
• Occasionally greet clients in person.
• Make outbound calls to schedule service recall appointments and provide service updates.

Benefits

• Competitive pay starting at $17.00 per hour.
• Competitive paid time off.
• Career path development opportunities.
• Discounts on parts, service, and vehicle purchases for the employee and immediate family.
• Medical, dental, and vision insurance.
• Paid life insurance.
• 401(k) plan with Fidelity.
• Accident and illness supplemental plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed