Service Receptionist | Hourly - Holmes Tuttle Ford Lincoln
About The Position
You understand that the service drive sets the tone for the entire dealership experience. Your professionalism, organization, and communication skills help customers feel welcomed, informed, and confident in their decision to service their vehicle with us. If you’re looking for a stable, team‑oriented environment where your customer service skills are valued and respected, this is your opportunity. Holmes Tuttle Ford is seeking a friendly and dependable Service Receptionist to support our high‑volume Service Department. This role is ideal for a customer‑focused professional who thrives in a fast‑paced dealership environment and takes pride in delivering an outstanding first impression.
Requirements
- Prior receptionist or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast‑paced environment
- Excellent organizational skills and attention to detail
- Professional appearance and positive attitude
- Basic computer and scheduling system proficiency
- Must be at least 18 years of age
- Able to pass a background check and drug screening
Nice To Haves
- Automotive dealership experience a plus, but not required
Responsibilities
- Greet service customers promptly and professionally upon arrival
- Answer and route incoming phone calls for the Service Department
- Schedule service appointments and update customer information accurately
- Communicate customer needs clearly to service advisors
- Maintain a clean, welcoming service reception and waiting area
- Assist with customer paperwork, signatures, and basic documentation
- Support service department workflow and internal communication
- Follow all dealership policies, procedures, and confidentiality standards
Benefits
- Employer-subsidized Medical and Dental insurance
- Company-paid Life Insurance
- Employee Assistance Program
- Optional benefits including Short- and Long-Term Disability, Accident, Critical Illness, and supplemental life insurance
- 401(k) with company match
- Paid Time Off that begins accruing from Day 1
- Employee discounts on parts, service, and vehicle purchases for you and your family
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
