Service Processor II, Claims Payment Services

Lincoln Financial•Papillion, NE

3d•$23 - $32•Remote

About The Position

As a Payment Specialist I, you will be responsible for supporting our claims organization by calculating and issuing Short-Term Disability payments, using various excel calculation tools, knowledge of policy/contract provisions, benefit offset options, and work earnings. This opportunity will provide the ability to grow within the group insurance industry while gaining new skills and building strong working relationships.

Requirements

High School diploma or GED.
Ability to communicate effectively (verbal/written).
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to work with others in a team environment.
Ability to work in a fast-paced production environment with the ability to adapt as needed.
Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.

Nice To Haves

2 - 3 Years of progressive experience in a financial services environment, such as payroll services, directly aligned to the specific responsibilities for this position
Ability to work in various excel documents with a high comfort level of mathematical concepts such as addition, subtraction, multiplication, division, averages and/or variances.
Ability to articulate/alter provisions – comfortable with contract language.

Responsibilities

Establish increasingly complex payments in system, document claims accurately and comprehensively, and update/maintain payment tracking system with key dates and outcomes.
Communicate via email or by phone with employers, claims specialists, and/or claimants to gain financial data and other information needed to determine and calculate benefits.
Partner with internal and external areas to achieve financial accuracy and stability for our claimants, using contracts, state guidelines, and various other income earnings.
Gather and review information needed for decisions from multiple sources, including claim case managers, claimants, vendors, and customer contacts.
Establish follow-up tasks for claim examiners that require ongoing payment adjustments or oversight.
Adhere to financial controls under Sarbanes-Oxley, corporate compliance, and GAAP.