Claims Payment Processor

Hudson Automotive Group•North Charleston, SC

9d•$38,000 - $41,000•Onsite

About The Position

Excela Protect is looking for an accomplished Claims Payment Processor to join their team. Excela Protect is a fast-growing, technology-driven, dealer-centric administrator dedicated to revolutionizing the F&I industry. They are on a mission to deliver unmatched value to dealers and customers, challenging the status quo with transparency, efficiency, and unparalleled service. This role is for an accomplished Claims Processor who loves partnering with customers and helping them navigate the claims process.

Requirements

Experience reviewing invoices and audits against claims system and providing payments to repair facilities and vendors.
Previous experience assisting customers by providing the highest level of service when inquiring about the status of a claim or payment status.
Track record of reviewing claims and providing overall support of claim adjusters.
High school diploma or general education degree (GED); and two years related experience and/or training; or equivalent combination of education and experience.
Ability to handle customers in difficult situations.

Nice To Haves

Customer Centric professional loves collaborating with a team.
Ability to solve problems and deal with a variety of complex situations where limited regulation exists.
Self-Motivated individual who is competitive and coachable.

Responsibilities

Reviewing invoices and audits against claims system and providing payments to repair facilities and vendors.
Assisting customers by providing the highest level of service when inquiring about the status of a claim or payment status.
Reviewing claims and providing overall support of claim adjusters.