Service Porter - Audi Glenwood Springs

Sonic Automotive•Glenwood Springs, CO

8h•Onsite

About The Position

The Service Porter moves service customer vehicles to help ensure smooth, efficient traffic flow through the facility, increase customer convenience, and keep the service parking area orderly. The role includes greeting and directing customers, documenting vehicle and appointment information, parking and retrieving vehicles, and supporting loaner-vehicle needs. The Porter also helps keep the service drive clean and safe, follows company safety policies, and reports accidents or lot damage immediately.

Requirements

Must be authorized to work in the USA.
Must have a valid driver's license and a good driving record.
Must be able to pass pre-employment testing, including background checks, MVR, drug test, credit report, and validation of a valid driver's license.

Responsibilities

Greet customers entering the service area, answer questions, and direct them to the appropriate person or location.
Determine whether customers have service appointments and record their name, VIN, tag number, mileage, and existing vehicle damage during a walk-around.
Control service traffic flow and parking, assist with loaner vehicles as needed, and park vehicles after they have been written up.
Drive safely and report any lot damage immediately.
Retrieve customer vehicles from the cashier area for pickup, wait by the vehicle for the customer, and thank customers for their business.
Install disposable seat covers, steering wheel covers, floor mats, and identification tags in vehicles taken in for service.
Deliver keys and hard copies of repair orders to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
Keep the service drive area clean and safe, free of trash, water, leaves, and dirt.
Drive vehicles to and from the service lane, service stalls, and parking lot as needed.
Make key tags for vehicles.
Maintain a professional appearance.
Follow company safety policies and procedures and immediately report accidents to a manager or supervisor.
Perform other duties as assigned.