Service Plumber

Hers and His Plumbing Services • Charlotte, NC

20d • $16 - $40

About The Position

As a Residential Service Plumber, you will provide plumbing services to residential customers and represent the company in their homes. The role involves installations, repairs, maintenance, diagnosing plumbing issues, inspecting systems, and recommending solutions. You will communicate with customers, document work, follow applicable codes and safety protocols, maintain tools and work areas, and collaborate with colleagues. The company describes a supportive environment with performance-based pay, growth opportunities, leadership training, and continuous education stipends. Hers & His has expanded into 13 major markets in the Southeast and offers career coaching for employees interested in moving into management, sales, or technical training. The company is an equal opportunity employer.

Requirements

• Proven experience in residential plumbing installations, repairs, and maintenance.
• Solid understanding of plumbing systems, fixtures, and materials.
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication abilities.
• Attention to detail and commitment to quality workmanship.
• Valid driver's license and clean driving record.
• Physical stamina to lift heavy objects and work in various environments.
• Strong work ethic and ability to work independently and as part of a team.
• Ability to communicate effectively and develop relationships.
• Problem-solving and conflict-resolution abilities.
• Strong organizational skills and ability to act quickly while maintaining attention to detail.
• High integrity and commitment to high standards.

Responsibilities

• Perform residential plumbing installations, repairs, and maintenance.
• Diagnose plumbing issues and provide efficient solutions.
• Install, repair, and maintain plumbing fixtures, pipes, valves, faucets, and water heaters.
• Inspect plumbing systems and identify potential problems or areas for improvement.
• Listen to customers’ concerns and provide advice and recommendations.
• Perform work in compliance with industry standards, local codes, and safety protocols.
• Document services performed, materials used, and time spent on each job.
• Keep the work area clean and organized and handle and store tools and equipment properly.
• Address customer questions and concerns professionally and empathetically.
• Stay informed about industry trends and advancements and pursue professional development.
• Support team members and collaborate with colleagues to ensure projects are executed smoothly.
• Uphold company values and policies and represent the company professionally and ethically.

Benefits

• Competitive compensation and performance pay tied to results.
• Full medical, dental, and vision packages, including fully employer-paid options.
• 401(k) with company match.
• Leadership training and career growth opportunities.
• Continuous education stipends.
• Career coaching for employees interested in moving into management, sales, or technical training.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed