Service Plumber

Best Care Home Services • Bartlett, TN

5d

About The Position

Best Care Plumbing, Heating and Air is a family-owned Memphis company serving more than 90,000 homeowners. The company describes itself as a sales-driven, service-focused organization that invests in its employees through paid training, office support, and attentive leadership. Service Plumbers troubleshoot and repair residential plumbing systems while educating homeowners, conducting comprehensive system evaluations, and identifying ways to improve safety, efficiency, and home performance. They use a value-based approach to build customer trust and support their earning potential and career growth.

The role includes company-provided equipment and benefits, ongoing training, and career advancement opportunities. Plumbers work with customer service and dispatch and are expected to contribute to team success, participate in meetings and company events, and complete job documentation accurately and on time.

Requirements

• At least three years of residential plumbing service experience.
• Knowledge of local plumbing codes and the ability to apply them on the job.
• Demonstrated ability in soldering, fixture installation, leak detection, and repair.
• Commitment to continued education and training.
• Clean, safe driving record.
• Strong organizational skills and exceptional follow-through.
• Strong verbal and written communication skills.
• High integrity, strong people skills, and ability to build connections with customers.
• Desire to continue improving as a plumber.
• Competitive individual contributor who also enjoys team success.

Responsibilities

• Troubleshoot and diagnose residential plumbing issues, including those involving water heaters, fixtures, drains, and sewer lines.
• Educate homeowners and provide detailed option sheets describing suitable products and services.
• Help customers select financing options and maintenance plan memberships.
• Perform repairs and test systems for functionality and leaks.
• Understand service criteria and hold yourself accountable for exceeding revenue goals.
• Represent the company as a professional, knowledgeable expert to earn referrals and repeat business.
• Work with customer service and dispatch to support the overall success of the team.
• Maintain a clean, organized job site and a well-inventoried truck.
• Participate in training, morning meetings, and company events.
• Complete invoices, timecards, customer feedback, and option sheets accurately and on time.

Benefits

• Company-sponsored medical, dental, and vision insurance.
• Long-term and short-term disability insurance and life insurance.
• Paid time off and paid holidays.
• Company-sponsored 401(k) retirement plan.
• Company-provided truck, fuel card, and cell phone; deploy from home.
• Paid ongoing training, including NATE and manufacturer training.
• Career advancement opportunities.
• Company events for employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed