Service Plumber

Hers and His Plumbing Services•Douglasville, GA
•$16 - $40

About The Position

As a Residential Service Plumber, you will represent the company while providing plumbing services to residential customers. The role involves installations, repairs, maintenance, diagnosing plumbing issues, inspecting systems, and recommending solutions. You will work directly with customers and collaborate with colleagues while meeting industry standards, local codes, safety protocols, and company policies. The position also requires accurate job documentation, maintaining an organized work area, and delivering professional customer service. The company describes opportunities for career growth, coaching, leadership training, and continued education.

Requirements

  • Proven experience in residential plumbing installations, repairs, and maintenance.
  • Solid understanding of plumbing systems, fixtures, and materials.
  • Strong diagnostic and problem-solving skills.
  • Excellent customer service and communication abilities.
  • Attention to detail and commitment to quality workmanship.
  • Valid driver’s license and clean driving record.
  • Physical stamina to lift heavy objects and work in various environments.
  • Strong work ethic and ability to work independently and as part of a team.
  • Customer-service mindset and ability to communicate effectively and develop relationships.
  • Problem-solving and conflict-resolution abilities.
  • Strong organization and ability to act quickly while maintaining attention to detail.
  • High integrity and commitment to high standards.

Responsibilities

  • Perform residential plumbing installations, repairs, and maintenance.
  • Diagnose plumbing issues and provide efficient solutions tailored to customer needs.
  • Install, repair, and maintain plumbing fixtures, pipes, valves, faucets, and water heaters.
  • Inspect plumbing systems and identify potential problems or areas for improvement.
  • Listen to customers’ concerns and provide expert advice and recommendations.
  • Perform work in compliance with industry standards, local codes, and safety protocols.
  • Document services performed, materials used, and time spent on each job.
  • Keep the work area clean and organized and handle and store tools and equipment properly.
  • Address customer questions and concerns professionally and empathetically.
  • Stay informed about industry trends and advancements and pursue professional development.
  • Build positive working relationships with team members and provide support as needed.
  • Collaborate with colleagues to support seamless project execution.
  • Uphold company values and policies and represent the company professionally and ethically.

Benefits

  • Full medical, dental, and vision packages, including fully employer-paid options.
  • 401(k) with company match.
  • Leadership training connected to career advancement opportunities.
  • Continuous education stipends.
  • Performance pay tied to results.
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