Service Plumber

Southern Home Services•Kernersville, NC

About The Position

Southern Home Services is seeking a Service Plumber for The Plumbing & Air Service Co. The role handles residential plumbing service work, including troubleshooting, installing, and repairing plumbing systems. The plumber diagnoses issues, performs repairs and installations, and ensures work meets quality standards and applicable local codes. Strong problem-solving skills and effective communication with homeowners are important to success. The position requires hands-on plumbing experience, a valid driver’s license and clean driving record, familiarity with plumbing codes and safety protocols, and the ability to work with customers, teammates, apprentices, and other trades. The work involves physically demanding tasks in indoor and outdoor environments, including attics and crawlspaces, and regular exposure to extreme temperatures and adverse weather. Reasonable accommodations are available for employees to perform essential job functions. This is a non-exempt, full-time position. The company describes its offering as reliable, year-round work, with pay incentives, weekly paychecks, paid time off and holidays, medical, dental and vision benefits, a company-matched 401(k), a company-provided vehicle, and employee discounts. It also offers flexible schedules, professional and on-the-job training, and growth plans.

Requirements

At least 3 years of hands-on experience in plumbing installation, maintenance, and repair of residential and commercial systems.
Valid driver’s license and clean driving record; ability to drive.
Proficiency in reading blueprints, technical drawings, and job specifications.
Expertise installing, maintaining, and repairing water, gas, and sewage systems.
Familiarity with local and state plumbing codes and regulations.
Experience using tools and equipment such as pipe cutters, threaders, and soldering tools.
Ability to diagnose complex plumbing issues and recommend effective solutions.
Strong verbal and written communication skills for interacting with customers, team members, and supervisors.
Ability to perform physically demanding tasks, including lifting heavy materials, working in confined spaces, and handling tools for extended periods.
In-depth knowledge of safety protocols and commitment to maintaining a safe work environment.
Proven record of excellent customer service, professionalism, and customer satisfaction.
Basic knowledge of mobile apps and work management software to track tasks and report job progress.
Ability to lead apprentices, work well within a team, and coordinate with other trades on larger projects.
Willingness to work flexible hours, including weekends and emergency calls, as needed.
Ability to lift 50 pounds regularly and up to 100 pounds occasionally.
Ability to climb ladders; access attics and crawlspaces; navigate tight spaces; push, carry, and pull; use hand tools; and perform fine detail work.
Ability to stand, walk, and sit; talk or hear in person and by telephone; handle or feel objects or controls; reach with hands and arms; and regularly stoop, kneel, bend, and crouch.
Ability to work indoors and outdoors, including in attics and crawlspaces, with regular exposure to extreme heat or cold and adverse weather such as wind, rain, ice, or snow.

Responsibilities

Diagnose problems and failures in plumbing systems and equipment.
Determine whether customer plumbing issues require repairs or replacements.
Install and assemble plumbing systems and equipment, including valves, pipe fittings, and pipes.
Install, maintain, and repair water and gas systems, pipes, fittings, and components.
Test for leaks using compressed air and/or water to confirm functionality and safety.
Repair and maintain plumbing systems by replacing washers, mending burst pipes, and clearing clogged drains.
Manage vehicle inventory of plumbing supplies by checking stock, placing orders, and verifying receipts.
Keep equipment and tools operational by following manufacturer instructions and established procedures.
Maintain safety equipment.
Perform additional duties as assigned.
Lead apprentices, work within a team, and coordinate with other trades on larger projects.
Work flexible hours, including weekends and emergency calls, as needed.