Service Parts Analyst
About The Position
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation. As a Service Parts Data Analyst you will be an essential member of the Customer Operations team supporting Service Parts. You will become a goto subject matter expert in supporting Harbingers service parts inventory control and data management, You will partner closely with IT and engineering teams managing ERP, MES, SCM and PLM to help ensure our data is up to date and supports our business needs. Work onsite to support internal customers, Harbinger dealer network and external vendors that rely on this information.
Requirements
- Bachelor’s degree or 7 + years experience in Data Science or Computer Science
- Demonstrated experience in Power BI, Tableau and/or other data visualization tools
- Experience Data Management, Data Cleansing and or Data Engineering
- Experience in key technology platforms such as: Netsuite, SAP, AWS Cloud, CRM, Data Warehouse among other
- Knowledge of master data management concepts
- Knowledge of data analytics models and algorithms
- Demonstrated analytical and problem solving skills
- Understanding of data management principles and data warehouse administration
- Excellent interpersonal verbal and written communication skills
Responsibilities
- Create, update and maintain the master data related to product Service Bill of Materials (SBOM)
- Perform periodic reviews of data and categorization to check for consistency, scan for misalignments and make corrections in accordance with Harbingers change control policy
- Work with Data Analyst to reduce the opportunity for transcription errors and ensure data quality and part accuracy
- Support business functions with report development of key operating metrics
- Support data being used by external vendors to support Electronic Parts Catalog development and updates
- Data collection and part master maintenance at all levels
- Proficiency with Root cause analysis
Benefits
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
