Service Parts Coordinator

SouthernCarlson, Inc. • Midlothian, VA

1d • Onsite

About The Position

SouthernCarlson is a leading distributor of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance. Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver. At SouthernCarlson, our core values guide everything we do—from how we treat our team members to how we serve our customers and partners. These values are at the heart of our mission to solve problems, build trust, and provide unmatched service. We’re hiring a Service Parts Coordinator who will support shop operations by managing the flow of parts, supplies, and repairs. This role is ideal for someone who is organized, detail-oriented, and enjoys working in a fast-paced environment supporting both customers and internal teams.

Requirements

• Basic experience in customer service, office support, or inventory functions
• Strong verbal and written communication skills
• Ability to work closely within a small team environment
• Organized and detail-oriented with strong multitasking ability
• Basic computer proficiency (email, spreadsheets, etc.)
• Ability to stand and bend for extended periods
• Ability to lift up to 50 lbs regularly

Nice To Haves

• Some purchasing or inventory experience preferred

Responsibilities

• Tag and log all incoming tool repairs
• Process completed repairs, bill accordingly, and coordinate shipment
• Assist internal and external customers via phone, email, and in person
• Perform daily cycle counts on parts and inventory
• Receive, count, and stock incoming parts and supplies
• Order parts and supplies as directed by the shop supervisor
• Maintain organized records and file documentation
• Support general branch, warehouse, and office functions as needed

Benefits

• Health, Dental, Vision
• 401(k) with Company Match
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed