Parts Coordinator

JB Poindexter & Co • Holbrook, AZ

1d • Onsite

About The Position

The Parts Coordinator is responsible for processing parts orders, keeping track of inventory levels and ordering additional merchandise as needed to meet the needs of the company and its customers.

Requirements

• Zero (0) to two (2) years of experience in related parts sales
• Proficiency in Microsoft Office programs, specifically Excel, Word and Outlook
• Ability to recognize basic mechanical parts
• Knowledgeable in proper cash handling procedures
• Knowledgeable in vehicle body related parts and service industry

Nice To Haves

• Prior experience working with ERP/MRP programs preferred

Responsibilities

• Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs
• Receives orders via telephone, email, Sales Force, and other forms from customers, ensures accuracy and completeness of orders
• Follow up with customers and/or vendors on all customer orders, phone calls and inquiries
• Verify the correct source, price, current availability, and lead-time of the requested part
• Review and update open order report to ensure accuracy
• Provide assistance with warehouse responsibilities such as ordering, receiving, stocking, inventory, and record keeping; suggest product changes, additions and stocking levels
• Organize all inventory locations and storage points to ensure inventory is easy to locate and identify for accurate and rapid placement and pulling
• Return all non-stocking parts are returned to vendor and all refunds/credits are applied for and processed in a timely fashion
• Place inventory orders to satisfy customer orders and maintain inventory levels
• May assist in maintaining stock levels and pricing on showroom displays, and ensuring displays are presented professionally
• Participate in scheduled physical inventory, random audits, and daily cycle counts to ensure inventory accuracy within the warehouse is at or above established standards
• Perform end of billing procedures to ensure inventory is correctly committed and reduced
• Collect modes of payment (Cash, Check, Credit Card), may apply payment to invoice, may reconcile daily transactions

Benefits

• Comprehensive benefits package including Medical, Dental, Vision and Life
• 401(k) Savings Plan with Company Match
• Paid Parental Leave
• Tools Purchase Program
• Tuition Reimbursement
• 10 Paid Holidays
• Generous Footwear, Eyewear, and Safety Equipment Discount Program
• Paid Training and Development Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed