Service Order Dispatcher

LogZone•Indianapolis, IN
•Onsite

About The Position

LOGZONE is seeking a Service Order Dispatcher to support a federal building in Indianapolis, Indiana. The position serves a federally owned building spanning more than three floors and approximately 1,670,000 square feet, as well as an 11,500-square-foot childcare center. The dispatcher supports the government’s day-to-day administrative operations, with government duties taking priority over contractor-related support services. The role handles communications, service dispatch, complaints, and tenant inquiries, and uses a Consolidated Maintenance Management System (CMMS) for data management and reporting. Additional duties may include assigning and distributing parking passes, scheduling conference rooms, conducting data analysis, writing correspondence, and managing program access cards. LOGZONE is an equal opportunity employer and encourages diversity in its workforce. It provides equal employment opportunities in accordance with applicable federal, state, and local laws. Applicants who need a reasonable accommodation to use the online application system may contact [email protected]. LOGZONE is a VEVRAA Federal Contractor.

Responsibilities

  • Support the government’s day-to-day administrative operations by performing necessary or requested duties, prioritizing government support over contractor-related support services.
  • Handle communications and dispatch for services, including custodial and elevator services.
  • Respond to complaints and inquiries from tenants located at the facilities.
  • Use a Consolidated Maintenance Management System (CMMS) for data management and reporting.
  • Perform additional duties that may include assigning and distributing parking passes, scheduling conference rooms, conducting data analysis, writing correspondence, and managing program access cards.
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