Service Manager - Tampa

Anti-Pesto Bugkillers•Tampa , FL

6d•Onsite

About The Position

Anti‑Pesto Bug Killers is seeking a high caliber Service Manager to lead their Tampa branch. This role is responsible for the day-to-day operations, elevating the team, and ensuring service operations run with precision, pride, and professionalism. The ideal candidate is a leader who thrives on coaching people, improving systems, and building a culture where technicians feel valued, supported, and motivated.

Requirements

Proven leadership experience in pest control or a similar service‑based industry
Strong coaching, communication, and people development skills
Ability to manage operations, routing, scheduling, and field performance
High emotional intelligence and the ability to build trust quickly
Strong problem solving skills and a calm, professional demeanor
Commitment to safety, compliance, and quality
A growth mindset: you’re always looking for ways to improve systems and people
Valid Florida driver’s license

Nice To Haves

Pest control certifications preferred but not required (we will help you obtain them)

Responsibilities

Build, mentor, and develop a high‑performing team of service technicians through meetings, ride alongs, and coaching.
Oversee daily service operations, including routing efficiency, scheduling, quality control, and customer satisfaction.
Uphold company values and create a positive, disciplined, growth‑oriented environment.
Implement safety training, continuing education, and skill‑building programs for technicians.
Support customer escalations, resolve service issues, and maintain the company's 5‑star reputation.
Ensure strict adherence to Florida regulations, safety standards, and licensing requirements.
Track branch performance metrics such as productivity, quality, retention, service completion rates, and customer satisfaction, identifying trends and driving improvements.