Community Manager - Tampa

Greystar Management Services•Tampa, FL

18h•$80,000 - $85,000•Onsite

About The Position

The Community Manager oversees the day-to-day operations of an assigned apartment property, including team members, daily activities, and resources. The role works to achieve budgeted financial and operational goals while ensuring compliance with company policies and applicable laws and regulations governing multifamily housing, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The Community Manager contributes to property budgeting and financial performance, oversees leasing and marketing strategies, and supports resident satisfaction and retention. The position supervises property staff, monitors maintenance and property conditions, manages vendor and owner relationships, and completes accounting, financial, and administrative reporting. The role is based in an office environment with property-wide access and may involve local travel. The salary range is $80,000–$85,000. The position may also be eligible for onsite bonus programs. Benefits include medical, dental, vision, disability, and life insurance; paid time off and holidays; onsite housing discounts for eligible onsite team members; a paid sabbatical based on tenure; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and additional insurance, legal, charitable-giving, and related benefits.

Requirements

At least 4–6 years of relevant experience in property management, sales, marketing, and customer service sufficient to manage apartment-community operations, resolve customer issues, complete financial records and reports, increase sales revenue, and coordinate a team.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
Required licenses and certifications applicable to state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property; on-site staff who drive the golf cart must also have valid driver’s licenses.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Management and supervisory skills to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
Ability to access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Strong proficiency with property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Provide input into property budgets by reviewing financial statements, marketing information, and operational reports.
Manage revenue performance by setting rent rates, ensuring rent and fees are collected and posted promptly, making bank deposits, and preparing and reviewing monthly financial reports.
Review and approve vendor, contractor, and service-provider invoices; reconcile work or purchases, verify insurance certificates, code charges, and coordinate related communications.
Control expenditures within the approved budget and manage petty cash.
Oversee lease enforcement, including approving resident applications, discounts, and renewal leases; conducting apartment inspections; following notice requirements; handling evictions; and imposing and collecting allowable fees and charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
Promote resident satisfaction and retention by responding to complaints, questions, and requests and resolving service issues.
Ensure maintenance team members meet company standards for responding to and completing resident service requests.
Inspect the property and take action to ensure the buildings, grounds, and amenities meet safety, cleanliness, appearance, and appeal standards.
Interview, hire, orient, train, and manage property staff in accordance with company policies and practices.
Support client and owner relationships by holding meetings, conducting property tours, providing performance updates, and responding to requests.
Complete accounting, financial, administrative, and other reports and perform other duties as assigned or necessary.
For California positions, manage the lease process using the California Lease File Checklist to ensure lease documents are complete, compliant, and organized.

Benefits

Medical, dental, vision, disability, and life insurance.
Low-cost (free basic) employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential weekly, monthly, and/or quarterly bonus programs for onsite property positions.