Service Manager - Commercial Roofing

Flynn Group of Companies•Fort Worth, TX

About The Position

Flynn Group of Companies is hiring a Service Manager to act as Division Manager for the branch Service Department, supporting new and existing commercial roofing clients with repairs and maintenance. The role is a key connection between Flynn and its customers, responsible for growing the service business, leading the branch service team, and supporting business development objectives. The Service Manager manages customer relationships and communications, service estimates and quotes, field crew scheduling and dispatch, inventory, and job-site quality, safety, and training. The position also represents and promotes Flynn through client meetings, industry events, marketing, and social media. The role requires commercial roofing service experience, leadership and relationship-building abilities, and proficiency with relevant software.

Requirements

5–7 years of experience in commercial roofing, with Service Department experience required.
Strong, positive management, delegation, planning, and leadership skills.
Ability to multitask and work in a fast-paced team environment.
Ability to develop and maintain strong, positive relationships.
Entrepreneurial spirit and drive to grow the business.
Experience using MS Office and Bluebeam or AutoCAD.

Responsibilities

Help grow and build the Roofing Service business.
Manage and lead the Service Team within the branch.
Build relationships and partnerships with current and potential customers.
Communicate with existing customers and explain Flynn Service opportunities.
Follow up regularly on quotes.
Schedule and align field crews and manage time effectively.
Dispatch calls to field technicians and provide necessary job information.
Ensure Service inventory is appropriate.
Monitor quality, safety, and training requirements through regular job-site visits.
Attend association, industry, and networking events.
Plan and attend client meetings based on client interests.
Promote Flynn’s brand and services through marketing and social media channels.
Understand and prepare takeoffs and estimates.
Conduct presentations virtually.
Support corporate initiatives and business development objectives.
Perform other duties as required by the role.

Benefits

Competitive wages and benefits.
Health, dental, vision, life, and disability insurance, effective the first of the month after the start date.
Employee/Family Assistance Program.
Structured bonus plan.
Paid time off and paid holidays.
401(k) with match.
Company truck and gas card.
Corporate credit card for work-related expenses.
Health club membership at specific health clubs.
Ongoing development through Flynn University.