Service Manager (Apartment Maintenance)

Lion Real Estate Group, LLCIrving, TX
Onsite

About The Position

We’re hiring a Service Manager to lead the maintenance operations at one of our apartment communities, "The Ava and The Aria" in Irving, TX. You’ll work side by side with on-site teams to complete service requests, assist with unit turns, and keep our properties running at their best—all while being recognized (and paid!) for your skills.

Requirements

  • Previous experience as a Service Manager or Lead Maintenance Technician preferred
  • Prior apartment or property maintenance experience.
  • EPA or HVAC certification required.
  • Strong troubleshooting and repair skills.
  • Leadership skills with a team-oriented mindset.
  • Great communication and customer service attitude.
  • A team player who’s ready to roll up their sleeves.

Responsibilities

  • Lead and mentor a maintenance team to deliver outstanding service.
  • Manage daily maintenance operations, work orders, and preventive care.
  • Perform routine maintenance and repairs (plumbing, electrical, HVAC, carpentry, appliances).
  • Complete work orders with efficiency and attention to detail.
  • Ensure the community is safe, functional, and well-maintained.
  • Coordinate with vendors and contractors as needed.
  • Deliver excellent service with a friendly, can-do attitude.
  • Participate in on-call rotation to keep things running smoothly 24/7.

Benefits

  • Medical Insurance (77% of employee/dependent premium paid by Lion)
  • Heath Savings Account (HSA)
  • Dental Insurance (99% of employee premium paid by Lion)
  • Vision Insurance (99% of employee premium paid by Lion)
  • Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
  • 401(k) Retirement Savings Plan (6% Company Match)
  • Vacation
  • Sick Leave
  • Bereavement Leave
  • Holidays (New Years Day, MLK Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day)
  • Paid Parental Leave
  • Employee Assistance Program
  • Volunteering Program including VTO
  • Rewards Program
  • $1,000 Signing Bonus
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