Valley Imports Service Manager

Wallwork Careers • Fargo, ND

2d • Onsite

About The Position

We are looking for a dynamic and energetic leader for our Service Department! This role involves leading and motivating a team, ensuring an outstanding customer experience, managing department workflow and profitability, monitoring service quality, and developing team members through recruiting, coaching, training, and leadership.

Requirements

• Proven retail service experience
• Strong leadership, communication, and organizational skills
• Customer-focused mindset with a passion for excellence
• Ability to drive results while fostering a positive team culture
• High School Diploma or G.E.D.
• Service manager experience
• Valid driver’s license and acceptable driving record

Responsibilities

• Lead and motivate a team of service advisors and technicians
• Ensure an outstanding customer experience from start to finish
• Manage workflow, productivity, and department profitability
• Monitor service quality and maintain dealership standards
• Develop team members through recruiting, coaching, training, and leadership

Benefits

• Health, Dental & Vision Insurance
• Health Savings Account
• Employer-Paid Life Insurance & Long-Term Disability
• 401(k) & Profit Sharing Plan
• Voluntary Benefits
• Flexible Spending Accounts
• Paid Time Off (PTO) Plan
• Employee Assistance Program
• Employee Discounts and Special Events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED