Service Manager - Electrical Solutions

United Rentals • Rialto, CA

2d • Onsite

About The Position

As a Service Manager at United Rentals, you will be the leader of a major maintenance enterprise within the Electrical Solutions Division. You will have the opportunity to hire and motivate a team of Service Technicians and Equipment Associates. Your role will involve maintaining and repairing a variety of specialty rental equipment and support assets assigned to the Electrical Solutions fleet to ensure safe operation and readiness for rental. You will work closely with the Branch Manager to help build a profitable location through your leadership, service and maintenance knowledge, and business management.

Requirements

• High school diploma or equivalent.
• 3-5 years of operations and shop management experience with a background in repairing and maintaining equipment.
• Intermediate to advanced diagnostic and repair skills for mechanical and electrical systems.
• Advanced knowledge of parts and consumable inventory management as well as vendor management.
• Experience with electrical systems that allows for independent assessment and diagnosis in most situations.
• Ability to read and interpret one-line drawings.
• Valid driver's license with acceptable driving record.
• Motivational and leadership skills with excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills (Excel).

Responsibilities

• Supervise the preventative maintenance, troubleshooting, and repair of a variety of equipment, including Electrical Distribution, Load Banks, Transformers, and Medium Voltage Equipment.
• Motivate, coach, and train technicians to exceed time and quality standards and comply with standard repair and maintenance processes.
• Supervise Service Technicians, ensuring safety policies and procedures are followed at all times.
• Build strong customer relationships through the delivery of high-quality and timely customer service.
• Apply United Rental policies to maximize productivity while maintaining a safe work environment in a clean, organized facility.
• Manage shop operating expenses.
• Lead, plan, measure, and continuously improve all service and maintenance performance metrics.
• Meet on a regular basis with Branch Managers, reporting any problems and discussing possible solutions.
• Perform other duties as assigned.

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED