Residential Electrical Service Manager
Vander Hyde Mechanical Inc•Walker, MI
•Hybrid
About The Position
The Residential Service Electrical Manager oversees the daily operations of a residential electrical service division. This role is responsible for managing technicians, ensuring high-quality service delivery, maintaining safety and compliance standards, and driving profitability through efficient scheduling, customer satisfaction, and team development. The ideal candidate combines strong technical expertise with leadership, communication, and business management skills.
Requirements
- Journeyman or Master Electrician license
- 5+ years of experience in residential electrical service, with at least 2 years in a leadership role
- Strong knowledge of electrical systems, troubleshooting, and code requirements
- Proven leadership and team management skills
- Excellent communication and customer service abilities
- Experience with service management software and scheduling systems
- Valid driver's license and clean driving record
Nice To Haves
- Leadership and team development
- Problem-solving and decision-making
- Time management and organizational skills
- Financial awareness and budgeting
- Customer-focused mindset
- Adaptability in a fast-paced service environment
Responsibilities
- Lead, supervise, and mentor a team of residential service electricians and apprentices
- Plan, schedule, and dispatch service calls to maximize efficiency and customer satisfaction
- Ensure all work complies with local, state, and national electrical codes and safety regulations
- Conduct regular performance evaluations, coaching, and training for team members
- Oversee troubleshooting, diagnostics, and resolution of complex electrical issues
- Manage inventory, tools, and materials to ensure technicians are properly equipped
- Monitor job costs, labor hours, and departmental profitability
- Develop and implement strategies to improve service quality, productivity, and revenue
- Handle escalated customer concerns and ensure positive resolution
- Collaborate with sales teams to identify opportunities for service upgrades and maintenance agreements
- Maintain accurate records of service calls, inspections, and compliance documentation
Benefits
- Free health insurance option
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Ongoing training and advancement
- Company-Provided vehicle
- Company-Provided phone
- Company-Provided uniforms
- 401(k) with a company match
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
