Service Maintenance Technician - Rental

Hawthorne Machinery Co.•Lakeside, CA

4d•$25 - $33

About The Position

The Service Maintenance Technician performs incoming and outgoing equipment inspections, small mechanical repairs, and preventive maintenance under close supervision of the service manager and with support from experienced technicians. The company supplies the tools needed for the role and offers training and opportunities for growth within rentals. The technician inspects rental equipment for visual condition, safety, and proper operation; records fuel and Diesel Exhaust Fluid (DEF) needed to refill tanks; and performs regular servicing and preventive maintenance to keep equipment safe and dependable. The role also includes removing parts and attachments, maintaining customer relationships and product knowledge, keeping the work area and equipment clean and safe, and contributing to team duties as needed.

Requirements

At least one year of heavy equipment or diesel experience.
Demonstrated customer service skills.
Experience using electronic devices such as laptops, tablets, smartphones, and cell phone applications.
Valid California Class C driver’s license and a clean driving record.
Fluent in reading, writing, and speaking English.

Nice To Haves

May be currently enrolled in a heavy equipment or diesel program.
Certification or a degree from an accredited trade program is strongly preferred.

Responsibilities

Inspect incoming (off-rental) and outgoing (on-rental) equipment for visual condition, safety, and proper operation.
Complete requested reports, including recording the fuel and Diesel Exhaust Fluid (DEF) needed to refill tanks.
Perform regular service and preventive maintenance on equipment to maintain safe, dependable operation.
Remove parts and attachments as needed.
Develop and maintain positive customer relationships to increase customer satisfaction.
Continually update product knowledge to work on new models.
Maintain a safe, clean work environment by following procedures, rules, and regulations.
Maintain shop tools, equipment, and work areas.
Clean equipment using a wash-rack steam cleaner and high-pressure washer.
Contribute to team efforts by completing needed duties.
Perform other duties as assigned.