Service (Maintenance) Specialist - Colony at Center Pointe
About The Position
The Service (Maintenance) Specialist performs technical and mechanical work to ensure that the buildings, grounds, amenities, and common areas meet Capital Square Living’s standards for cleanliness, appearance, safety, and functionality. The position is onsite at the designated property or a sister property and works with residents, team members, and management to maintain the property and address service needs. The role normally follows a Monday–Friday schedule with rotating weekends. Hours may vary according to business needs, and on-call hours apply. The work includes an office environment and may involve frequent exposure to outdoor elements, including unpleasant or hazardous temperatures, weather, odors, or landscape conditions.
Requirements
- High school diploma or GED.
- Demonstrated ability to apply logical thinking to define and correct problems.
- Excellent organizational skills and a customer-service mindset.
- Customer-service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts.
- Positive, motivating, and team-oriented attitude.
- Desire to excel in a competitive environment.
- Ability to work rotating weekends and on-call hours; hours may vary to meet property business needs.
Responsibilities
- Complete assigned work orders arising from resident service requests and perform preventative maintenance by diagnosing defects or problems.
- Make repairs in accordance with established policies, procedures, safety standards, and code requirements.
- Prepare vacant units for leasing and new move-ins.
- Obtain needed supplies and materials, complete maintenance tasks, and inspect completed work.
- Help maintain grounds, common areas, and amenities by picking up trash and debris.
- Pressure-wash walkways and pool areas, and perform general cleaning and painting of curbs and signage as needed.
- Assist with routine and periodic property inspections to identify safety and risk-management concerns.
- Respond courteously to questions and requests, remaining calm when addressing and resolving customer problems.
- Keep the property in good repair and communicate its physical needs to management.
Benefits
- Industry-competitive wage and performance-based bonuses.
- Comprehensive medical, dental, and vision coverage, with 100% of employee-only medical plan premiums covered.
- $35 per paycheck cell phone reimbursement.
- 120 hours of paid time off (PTO), plus 40 hours of sick time.
- 11 company-paid holidays, 2 floating holidays, and 2 days of voluntary time off (VTO).
- Matching 401(k) contribution.
- 30% housing discount.
- Professional development opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
