Service Lot Porter - Kearny Mesa Chrysler Dodge Jeep Ram

Sunroad Auto•San Diego, CA

4d•Onsite

About The Position

The Service Lot Porter is responsible for organizing and managing vehicles in the service lot, assisting customers, and supporting daily service department operations. The role helps ensure vehicles are properly parked, serviced, and ready for pickup, supporting an efficient workflow and positive customer experience. The position involves driving and retrieving customer vehicles, maintaining lot organization and cleanliness, assisting customers with vehicle pickup and drop-off, and supporting technicians and service staff. It also includes handling keys and service paperwork, updating vehicle status records, monitoring vehicle security and condition, and helping with administrative tasks and service equipment inventory. The role has no supervisory responsibilities. Work is performed in a parking lot and may involve varying weather, moderate noise, odors, hazardous conditions and equipment, frequent exposure to contaminants such as antifreeze and chemical degreasers, and occasional slippery surfaces. A conditional employment offer is contingent on successful completion of a pre-employment drug screen and background check.

Requirements

At least one year of verifiable driving experience.
Valid driver’s license and safe driving record.
Obtain a California driver’s license within 30 days following the date of hire.
Ability to lift up to 30 pounds.
Ability to perform all essential functions of the job description.

Nice To Haves

Previous experience in an automotive dealership, body shop, or similar environment.
Experience driving both manual and automatic transmission vehicles.
Strong attention to detail and commitment to vehicle cleanliness and presentation.
Familiarity with vehicle check-in/check-out procedures and documentation.
Ability to safely operate and maneuver vehicles in tight or high-traffic areas.
Basic knowledge of automotive terminology and vehicle features.
Excellent customer service and communication skills.
Ability to work independently and as part of a team in a fast-paced environment.
Ability to follow instructions, prioritize tasks, and manage time efficiently.
Basic computer skills or familiarity with inventory systems.

Responsibilities

Drive, park, and retrieve customer vehicles in the service lot safely and efficiently.
Park vehicles in designated areas and organize them according to dealership policies.
Monitor vehicle movement and move vehicles as needed for service or storage.
Greet customers professionally when they drop off or pick up vehicles.
Provide basic vehicle-status information and estimated completion times.
Help customers locate vehicles and provide shuttle service as needed.
Move vehicles to and from service bays to assist service technicians.
Manage service paperwork and keys, returning them to the appropriate locations.
Keep the service lot clean and organized, including removing trash and debris.
Monitor the lot for security issues or vehicle damage and report concerns to the service manager.
Follow safety protocols when moving vehicles and using equipment.
Update vehicle status records and help maintain accurate service logs.
Support the service department with administrative tasks as needed.
Assist in maintaining an accurate inventory of service tools and equipment.
Work and communicate effectively with service advisors, technicians, and other staff.
Maintain satisfactory attendance.
Perform other related duties as assigned.