Service Lane Support Associate
Lexus of Milwaukee•Glendale, WI
•Onsite
About The Position
The Ed Napleton Automotive Group is looking for a Lane Support Associate to join their team at Napleton's Lexus of Milwaukee. This role is responsible for greeting and assisting customers, performing vehicle walk-arounds, and supporting service advisors. This is an opportunity to join a large and successful automotive dealership group with significant growth potential.
Requirements
- High school diploma or equivalent
- Excellent Customer Service experience required.
- Valid driver’s license required
- Professional demeanor and work ethic.
- Willingness to undergo a background check in accordance with local law/regulations
- 18+ years of age or older to comply with the company driving policy
Nice To Haves
- Computer and administrative experience are preferred.
- Attention to detail, patience and a positive attitude is a must.
Responsibilities
- Greet incoming guests and continue to provide best-in-class customer service to customers and employees alike.
- Communicate with customers in a professional, friendly, and efficient manner.
- Coordinate appointments for our customers.
- Perform vehicle walk arounds in the service drive.
- Assign customers to Service Advisors as needed using computer software.
- Provide various administrative support as it pertains to the store.
Benefits
- Top compensation plans
- Medical, Dental, Vision Insurance, 401k
- Paid Vacation and Sick Time
- Paid Training
- Discounts on products, services, and vehicles
- Fantastic Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
