Service & Install Technician

MARK VII EQUIPMENT INC•Houston, TX
•$24 - $30•Onsite

About The Position

The Service & Install Technician is responsible for maintaining and repairing equipment and documenting related repairs and services. The technician recommends changes to systems, programs, and equipment to improve reliability and capability or reduce customer costs. Work is performed in the field with minimal supervision and coaching.

Requirements

  • 3–5 years of relevant field experience.
  • Technical knowledge and the ability to develop improved methods for fulfilling responsibilities.
  • Proficiency in Microsoft Office products, including Excel, Word, Outlook, and PowerPoint.
  • Excellent written and verbal communication skills.
  • Ability to read and comprehend documents and follow simple instructions.
  • Ability to read and understand electrical diagrams.
  • Understanding of OLC controllers, low-voltage control circuits, and three-phase power.
  • Ability to lift and/or move up to 50 pounds.
  • Ability to stand, walk, bend, kneel, stoop, crouch, climb, and grip regularly.
  • Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.
  • Ability to sit for prolonged periods.
  • Ability to maintain professional appearance and grooming standards.

Responsibilities

  • Perform scheduled and preventive equipment maintenance as assigned by Dispatch.
  • Troubleshoot chemical, mechanical, electrical, and electronic equipment, PLC controllers, and power supplies.
  • Perform diagnostic analyses, repairs, and corrections to equipment malfunctions.
  • Provide technical assistance to customers and distributors.
  • Provide on-site training for customer personnel on equipment use, operation, and maintenance.
  • Assist with installation of new carwash equipment.
  • Modify or update equipment when required.
  • Maintain tools, test equipment, materials, and company-owned or leased equipment in proper condition.
  • Operate a vehicle safely and courteously while complying with local laws and regulations.
  • Work with processes tailored to customer needs and participate in resolving customer complaints.
  • Communicate with customers and company personnel to support effective information sharing and customer service.
  • Keep abreast of developments and innovations that may improve departmental or company performance.
  • Accurately receive, communicate, and report information.

Benefits

  • Medical, dental, and vision insurance.
  • 24/7 virtual care and mental health support via Teladoc.
  • Tax-advantaged HSA and FSA savings options.
  • Company-paid short-term disability and long-term disability insurance.
  • $25,000 in life and AD&D insurance at no cost to the employee.
  • 401(k) plan with company matching.
  • Accrued paid time off, paid sick leave, and paid company holidays.
  • Voluntary accident and critical illness insurance.
  • Professional development opportunities.
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