Service & Install Technician

MARK VII EQUIPMENT INC • Concord, NH

6d • $26 - $32

About The Position

The Service & Install Technician is responsible for maintaining and repairing equipment and documenting related repairs and services. The technician recommends changes to systems, programs, and equipment to improve reliability and capability or reduce customer costs. Work is performed in the field with minimal supervision and coaching.

Requirements

• 3–5 years of relevant field experience.
• Technical knowledge and ability to develop improved methods for fulfilling responsibilities.
• Proficiency in Microsoft Office products, including Excel, Word, Outlook, and PowerPoint.
• Excellent written and verbal communication skills.
• Ability to read and comprehend documents and follow simple instructions.
• Ability to read and understand electrical diagrams.
• Understanding of OLC controllers, low-voltage control circuits, and three-phase power.
• Ability to lift and/or move up to 50 pounds.
• Ability to stand, walk, bend, kneel, stoop, crouch, climb, and use hands to grip regularly.
• Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.
• Ability to sit for prolonged periods.
• Ability to maintain professional appearance and grooming standards.

Responsibilities

• Perform scheduled and preventive equipment maintenance as assigned by Dispatch.
• Troubleshoot chemical, mechanical, electrical, and electronic equipment, PLC controllers, and power supplies.
• Perform diagnostic analysis, repairs, and corrections to equipment malfunctions.
• Provide technical assistance and on-site training to customers and distributors on equipment use, operation, and maintenance.
• Assist with installation of new carwash equipment.
• Modify or update equipment when required.
• Maintain tools, test equipment, materials, and company-owned or leased equipment in proper condition.
• Operate a vehicle safely and courteously while obeying local laws and regulations.
• Work with processes tailored to customer needs and participate in resolving customer complaints.
• Communicate with customers and company personnel to support effective information sharing and superior customer service.
• Keep abreast of developments and innovations that can improve departmental and company performance.
• Accurately receive, communicate, and report information clearly and concisely.

Benefits

• Medical, dental, and vision insurance.
• 24/7 virtual care and mental health support via Teladoc.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Company-paid short-term disability and long-term disability insurance.
• $25,000 in life and AD&D insurance at no cost to the employee.
• 401(k) plan with company matching.
• Accrued paid time off, paid sick leave, and paid company holidays.
• Voluntary accident and critical illness insurance.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed