Service Greeter

Walker Jones Automotive Superstore•Waycross, GA

6d•Onsite

About The Position

We are looking for a Service Greeter to join our growing team! The right candidate will have a strong background in customer service and the ability provide customers with a great dealership experience. The day-to-day duties of this role include greeting customers in a friendly manner, answering customer questions, and receiving payments from customers.

Requirements

Extraordinary communication skills both verbal and written
Professional appearance and outstanding work ethic
Positive outlook with a high-energy personality
Superior customer service skills
Self-starter and self-motivated
Ability to work well in a dynamic environment
Valid driver's license and clean driving record

Responsibilities

Greet customers in friendly and professional manner as they enter service department
Receive cash, checks and credit card payments from customers; record amount received
Compute customer bills, make change and issue receipts to customers; reconcile cash drawer daily
Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers
Work with department managers to stay on top of new products and services offered, their features and value, and any changes in price
Answer customer questions about service performed or products purchased or refer them to someone who can
Handle customer complaints with integrity and patience and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution