Service Greeter

Brasada FordSan Antonio, TX
Onsite

About The Position

Service Greeters possess excellent customer service and communication skills, a positive attitude, and a professional appearance and demeanor. They safely, courteously, and efficiently handle the service drive. Our Service Greeters are service-oriented, customer-centered, and focused on safety.

Requirements

  • High school education up to the 11th grade.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to effectively present information in one-on-one situations to other employees of the organization.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Valid Driver’s License

Responsibilities

  • Greet customers on Service Drive; assist with getting in and out of vehicle
  • Ensure guest loyalty by providing excellent guest service and responding immediately to guest concerns
  • Introducing customers to their Service Advisors
  • Park and retrieve vehicles with a sense of urgency
  • Help customers with minor tasks on service drive
  • Assisting customers with complimentary carwash; making sure that customer receives receipt, walk around is performed on vehicle before being taken to carwash.
  • Focus on safety
  • Maintains a professional appearance.
  • Keeps work area clean.
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