Service Field Tech, Sr. Service Field Tech - Power Systems Tech II, III, or IV

Now Hiring•Cornelius, NC

2d•Onsite

About The Position

Service Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don’t cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Requirements

High School diploma/GED and minimum 1 year of experience in a related field (for Service Field Tech).
High School diploma/GED and minimum 2 years of experience in a related field (for Power Systems Tech II).
High School diploma/GED and minimum 5 years of experience in a related field (for Power Systems Tech III).
Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience (for Power Systems Tech IV).
High School diploma/GED or equivalent experience and 5 years of experience in a related field (for Sr. Service Field Tech).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA (for Sr. Service Field Tech).
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research.
For positions that utilize a company vehicle, will be required to have a valid driver’s license.
NETA Level II Certification (for Power Systems Tech II).
NETA Level III Certification (for Power Systems Tech III).
NETA Level IV Certification (for Power Systems Tech IV).
Strong background and experience in most types of high voltage equipment through the 230 kV class (for Sr. Service Field Tech).

Nice To Haves

Experience filling and working with SF6 filled equipment and gas insulated switchgear.
Experience with most of the following or similar: MCC’s, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Experience operating high voltage test equipment including Doble Power Factor test sets.

Responsibilities

Perform service, test and maintain various types of power transmission and distribution equipment.
Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/or high voltage (to 500kV) electrical systems.
Perform Low, Medium and/or High voltage switchgear and circuit breaker testing.
Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment – 45 KVA to 130 MVA, dry type and/or oil filled.
Perform maintenance, testing, reconditioning and repair on circuit breakers – low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum).
Test and inspect low and medium voltage cable installations.
Perform start-up, troubleshooting and repair services on controls and transfer schemes.
Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
Complete projects consistently on budget and at a reasonable contribution.
Ability to complete on-site job reports.
Mentor, lead level I and level II Techs as directed by Supervisor/Manager (for Tech III and IV).
Responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others (for Tech III and IV).
Provide guidance and can perform electrical power switching (for Tech III and IV).
Supervise large projects and multiple crews and can work independently (for Tech IV).
Perform complex investigations, tests, and evaluations, and prepares written reports as needed (for Tech IV).