Service Express Technician

BACHMAN AUTO GROUP•Jeffersontown, KY

About The Position

The Service Express Technician is an important first point of service in the dealership’s Service Department, helping create an impression of efficiency and credibility for customers. The role performs routine vehicle maintenance, including oil changes and tire rotations, and recommends additional services based on vehicle condition, operation, and mileage. The technician is expected to work productively while minimizing wasted effort and expense. Working in tandem and rotation with other staff, the technician provides basic maintenance and service repairs to dealership customers. Duties include diagnosing and troubleshooting basic mechanical problems, using diagnostic tools and equipment, and performing tire installations, balancing, and alignments in accordance with safety standards. The technician may communicate and collaborate with service advisors on repair recommendations. The role is based at Bachman Subaru in Louisville, Kentucky, and is full-time. Responsibilities may evolve according to the department’s needs.

Requirements

  • Valid driver license.
  • Acceptable records check.
  • Comfort using the company’s technologies and programs, including CDK, Drive Centric, Rapid Recon, Microsoft 365 (including Word, Excel, and Outlook), Teams, and manufacturer websites.

Nice To Haves

  • Ability to communicate effectively and collaborate with service advisors on repair recommendations.
  • Proficient knowledge of automotive systems, including engines, brakes, and electrical components.

Responsibilities

  • Perform routine maintenance services, including oil changes and tire rotations.
  • Recommend additional services based on vehicle condition, operation, and mileage.
  • Work with other staff to provide basic maintenance and service repairs efficiently.
  • Diagnose and troubleshoot basic mechanical problems using diagnostic tools and equipment.
  • Perform tire installations, balancing, and alignments while following safety standards.
  • Communicate and collaborate with service advisors on repair recommendations.
  • Use the dealership’s software, communication platforms, and manufacturer websites.
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